What are the responsibilities and job description for the Office Assistant position at Webb Chevrolet Oak Lawn?
Office Assistant – Full Time
The ideal candidate for this position is detail-oriented and customer-focused with strong organizational and multitasking skills. They excel in handling financial transactions, managing records, and supporting inventory processes. Join our team and become a part of our thriving automotive family! We are committed to investing in your success and guiding you towards a fulfilling career in the automotive industry.
About Us
Webb Automotive is a family-owned and operated dealership group serving the Chicagoland and Northwest Indiana areas for over 50 years. We are committed to delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity, customer satisfaction, and teamwork, we are eager to continue to grow and expand our team. Our employees are the driving force behind our success, and we offer opportunities for career development, stability, and a welcoming, team-oriented environment. If you’re looking to join a company that treats you like family and invests in your future, we’d love to have you on board!
Responsibilities
- Process and manage aftermarket product cancellations, including warranties and GAP, ensuring timely communication with customers, banks, and finance teams
- Answer dealership calls professionally, directing customers promptly and minimizing hold times
- Accurately receive cash, checks, and credit card payments from customers, issue receipts, and provide correct change
- Prepare daily cash/credit card deposits and perform month-end closing procedures as required
- Assist with accounts receivable and payable files, and reconcile schedules as needed
- Manage daily and aged cancellations, communicating with banks and finance teams on inquiries
- File and scan documents into the Dealership Management System (DMS), maintaining accurate and organized records
- Manage customer account agreements, vehicle files, title verification, reconditioning records, and service files
- Timely stock new vehicles and assist with vehicle inventory records
- Perform Repair Order Audits and assist with aftermarket cancellations, such as warranties and GAP
- Stay informed of new dealership products, services, and pricing changes to provide accurate information to customers
- Maintain cleanliness and organization of the coffee bar and customer waiting area; restock supplies as needed
- Assist Managers with various clerical duties and other projects as assigned
Qualifications
- High School Diploma or equivalent
- Good verbal and written communication skills
- Highly motivated, organized, reliable and detail-oriented
- Can-do attitude with ability to work independently within a team environment
- Knowledge of accounts payable and receivable procedures a plus
- Previous dealership experience desirable
- Must have a clean driving record and hold a valid driver’s license
- Must be willing and able to submit to a Background Check and Drug Screen
Benefits
- Competitive pay at $
- Health insurance- Company contributes a portion to cost
- Dental, Vision, Assurity, and LifeLock insurance options available
- Paid Life Insurance
- 401(k) with company matching
- Paid Time Off
- Family owned and operated
- Positive work environment
