What are the responsibilities and job description for the Webber - IT Specialist - East Coast Region position at Webber, LLC?
About us:
Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community.Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.Job Description:
Join Our Team as an IT Specialist and Grow Your Career with Webber
Inspiring Career Opportunity
Are you passionate about driving project success and fostering a culture of continuous learning and innovation within a dynamic environment? Webber, an industry leader in construction and infrastructure, is seeking a dynamic IT Specialist to join our team.
Your Role: Driving excellence through technical expertise and innovation
The IT Specialist reports to IT Manager providing customer-focused services for the company supporting the operations including end user support, IT devices setup, configure and delivery to user, network configuration and troubleshooting.
What You Will Do:
Jobsite setup, installing Starlink, LAN/WAN networking for mobilization
Assisting managing regional office of IT related to computer peripherals, conference room AV connectivity.
Prepare /delivery new user equipment onboarding process
Diagnosing and resolving technical problems with computer hardware, software applications, network connectivity.
Answering user queries, providing technical guidance, and assist with basic computer operation
Remote assistance: Provide technical support via phone, email or TeamViewer
Training personnel on in-house systems, if needed
Provide support for printers, Android, IOS, and other peripherals
Coordinate service printer fleet with vendors
Coordinate warranty repairs with vendors
Ensure consistent and effective delivery of services while maintaining compliance with corporate policies and procedures
Ensure all activities are tracked in the incident management application (ServiceNow/Fresh Service)
Follows company procedures, processes & guidelines.
Inventory management (HW, SW, Mobile, etc.).
Maintains documentation of sites, equipment, software, processes and procedures.
Other unlisted duties will be assigned
Who You Are: A Profile of Success
At least five years of IT Service Coordinator or Desktop Support or similar roles, A , N , MCP, MCSA, ITIL certification is not required but preferred.
Skilled IT workplace support: hardware & software support & troubleshooting (Windows OS), printer support & maintenance, computer Infrastructure and networking, Microsoft Office 365, Android & IOS support. Basic networking knowledge
Strong work ethic, attendance and punctuality. Resourcefulness and problem-solving aptitude
Ability thinks through problems and visualize solutions
Customer focus orientation with strong customer service skills
Strong organizational and time management skills
Highly developed problem-solving abilities
Effective communication skills to explain technical concepts clearly to non-technical users
Promotes quality, integrity, reliability and teamwork
Ability to read and write English fluently, ability to speak Spanish is a plus
What You'll Love: The Webber Advantage
Competitive base salary and bonus potential
Comprehensive benefits and a commitment to equal employment opportunities.
401k match up to 6%
Learning and development programs and education reimbursement
Opportunities for professional growth in a company that values innovation and sustainability.
A collaborative culture that values each member of our team.
Ready to Seize the Challenge and Move the World Together?
At Webber, we are not just building infrastructure; we are building careers. If you are eager to contribute to a company that is shaping the world on the move, we want to hear from you. Apply now and take the first step towards a fulfilling career where you can truly make a difference.
Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.
The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
