What are the responsibilities and job description for the Salesforce Administrator position at Weber Food Technology?
Job Title :
Salesforce Administrator
Department :
Information Technology
Reports to :
Salesforce Technical Manager
Supervisory Responsibilities :
none
Position Summary
The Salesforce Administrator will manage the ongoing maintenance and enhancement of Weber's Global Salesforce environment, focusing on efficient system functionality and user support. This role involves collaboration with local and global technical leaders, program managers, and key business stakeholders to implement solutions that meet business needs while ensuring best practices.
Duties and Responsibilities
- Act as a technical resource for the Weber Global Salesforce environment collaborating with local and global resources.
- Perform system configuration tasks, including creating and maintaining user accounts, roles, profiles, permission sets, and sharing rules.
- Develop and manage reports, dashboards, flows, custom objects, custom fields, validation rules, and other declarative customizations to support business needs.
- Oversee data quality and integrity through data management tools and best practices.
- Collaborate with stakeholders to scope, plan, and deliver enhancement requests and solutions.
- Conduct user training sessions and create documentation to improve system adoption and usage.
- Troubleshoot and resolve user-reported issues and enhancement requests, ensuring minimal disruption to business operations via appropriate tools (Matrix42, YouTrack).
- Support integrations with third-party platforms, such as marketing automation and data enrichment tools, within the scope of administrative capabilities.
- Document system configurations and updates to ensure accurate knowledge transfer.
Required Skills and Abilities
Education and Experience
Other Requirements
Position Type : Full Time
Classification : Exempt
Location :
In-office, Kansas City, MO
Travel Requirements :
Behavior Standard
Maintain a positive work atmosphere by acting and communicating in a respectful manner to get along with customers, co-workers and management. Always strive to provide the Perfect Portion.