What are the responsibilities and job description for the 1st shift Inventory Control Team Lead position at WebstaurantStore Co?
Job Description
Job Summary
The Inventory Control Team Leader maintains in-depth knowledge of our products and operating procedures and stays in regular contact with the shift manager and peers in each department to meet daily goals. This position identifies operating issues and takes corrective action as needed; this includes receiving and providing clear directions and serving as a role model of our culture to effectively communicate with employees and drive engagement.
Responsibilities
To perform this job successfully, an individual must be able to perform the duties below to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Leadership
· Assist leadership in overseeing daily operations in the department to ensure a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures
· Work closely with management to monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis
· In collaboration with leadership, conduct daily team meetings to update employees on work expectations, task assignments, best practices and operating expectations
· Clearly communicate team goals, resolve problems as they arise, and answer any related questions
· Assist with developing a cross-trained team that can flex into other departments or jobs as needed
· Maintain a high level of communication with departments and management daily; partner with other team leads to flex labor hours where necessary
· Serve as a resource for all employees regarding job tasks, company policies and procedures and warehouse initiatives
· Report personnel issues to the department leadership to enable timely resolutions
Process
· Manage the department's workflow daily, working with leadership to adjust to labor availability as needed.
· Ensure a high degree of accuracy and quality in all work completed by the IC team, using internal audits to identify mistakes and training opportunities.
· Work to identify trends in building processes that result in inaccurate or ineffective inventory management, assisting leadership in solving those issues
· Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
· Abide by all company and warehouse policies
· Flex into other positions and departments and undertake additional duties as necessary to support the overall operation
Physical Requirements
Work is performed while standing and/or walking, up to and including 12 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.
Qualifications
Experience
1 year of relevant experience in a distribution environment preferred but not required
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong analytical and problem-solving skills required
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Customer service-oriented attitude with a demonstrated desire to exceed expectations
Education
High school diploma or GED, or equivalent combination of education and experience
Desired Traits
At our organization, we believe in the power of transparent, open communication. Our team thrives in an environment where information is freely shared, feedback is constructive, and everyone's voice is heard. We encourage active listening and thoughtful responses, where each individual feels valued, empowered, and confident to contribute to discussions, whether in meetings, emails, or casual conversations.
At WebstaurantStore, we embrace an entrepreneurial spirit, encouraging innovation, creative problem-solving, and the freedom to take ownership of projects. We have a passion for excellence, consistently striving for the highest standards in everything we do, from day-to-day tasks to long-term goals. Our team members are driven by a shared ambition to do the right thing—acting with integrity, making ethical decisions, and holding ourselves accountable to the highest moral standards. We value individuals who are proactive, dedicated to continuous improvement, and committed to making a meaningful impact.