3rd shift Outbound Team Lead

Position Summary

The Warehouse Team Lead maintains in-depth knowledge of our products and operating procedures and stays in regular contact with the shift manager and peers in each department to meet daily goals. This position identifies operating issues and takes corrective action as needed; this includes receiving and providing clear directions, as well as serving as a role model of our culture to effectively communicate with employees and drive engagement.

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure that all orders are printed and picked in a timely manner; utilize the error log to document issues and track accountability
• Oversee pickers to ensure accuracy, picking is performed by layer, a clean-as-you-go approach is taken and return to stock skids are clear by the end of the shift.
• Coordinate pick-ups with all trucking companies to ensure timely scheduling.
• Oversee daily operations in the department to ensure a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures
• Monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis to promote standards for Quality and Productivity.
• Conduct daily team meetings to update employees on work expectations, task assignments, best practices, and operating expectations.
• Clearly communicate team goals, resolve problems as they arise, and answer any related questions
• Develop a cross-trained team that can flex into other departments or jobs as needed
• Maintain a high level of communication with Outbound teams and management along with partnering with other team leads to flex labor when necessary.
• Other duties as assigned
  
  

EDUCATION And/or EXPERIENCE

• Minimum of 1 year of relevant experience in a distribution environment; shipping experience preferred.
• High school diploma or GED, or equivalent combination of education and experience
  
  

Knowledge, Skills, & Abilities

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
• Strong analytical and problem-solving skills required.
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
• Customer service-oriented attitude with a demonstrated desire to exceed expectations.
  
  

Language Skills

• Business Proficiency in English is required.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed while standing and/or walking, up to and including 10 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift/carry 50-75lbs. and push/pull up to 150 lbs.
• Requires the ability and willingness to be certified to operate a forklift.
  
  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

Days & Hours Monday - Thursday 7:00PM to 5:30AM