Grounds Assistant Manager

POSITION SUMMARY

The Assistant Manager is responsible for facilitating and coordinating daily shift operations with all other supervisory/Leadership staff. The Assistant Manager should be in constant communication with the Shipping Manager on duty and serve as a liaison between the Manager and employees. The Assistant Manager should have strong working knowledge of the major areas of shift operation including grounds shipping, carrier shipping, inventory, and stock knowledge.

The Assistant Manager should have a strong understanding of how to consolidate and package both Ground and Common Carrier orders for ideal shipping. She/he should help to facilitate and ensure total shift efficiency and accuracy in all aspects of operations. She/he should have a good working understanding of the multiple computer programs that are utilized on a nightly basis. These programs consist of, but are not limited to, IDS, Web Administrator, and both the SPS and LTL shipping modules. She/he should know how to print orders in both grounds and LTL departments as well as be able to troubleshoot various computer programming issues that can arise on a given shift.

The Assistant Manager is also responsible for ensuring that employees understand all working policies and procedures and adhere to them throughout the shift. She/he will work in cooperation with the Shipping Manager to enforce established polices. The Assistant Manager will also be responsible for helping coordinate daily operations by delegation of tasks to qualified employees and inspection of completed work for accuracy and efficiency.

The Assistant Manager will hold themselves to the highest company standards, leading not only vocally but also by example, and should demonstrate good safety awareness. She/he should employ good interpersonal skills and relational competency during interactions with employees and training actions. The individual should show the utmost professionalism when confronted with trouble issues during a given shift. The Assistant Manager will give input and sit in on meetings pertaining to employee evaluations and promotions. The Assistant Manager should have a good working knowledge and be able to operate all lifts utilized within the warehouse.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conducting meetings when necessary
• Presenting metric related information in monthly operations meetings to operations managers and peers.
• Assist in prioritizing and planning of shift to maximize overall shipping output and accuracy
• Check orders for accuracy and proper labeling (both during consolidation and packaging)
• Facilitate any conversations concerning management needs and goals
• Make sure that all employees are operating within current safety guidelines
• Working alongside and keeping employees on task while holding them to the highest company standards
• Hold associates accountable to their actions and performance standards by utilization of progressive disciplinary documentation.
• Participate in the new hire process (as needed).
• Write and issue monthly reviews for hourly associates.
• Responsible for hitting daily/weekly/monthly shipping department metrics goals.
• Any other assignments or duties deemed necessary by shift or operations manager.

EDUCATION and/or EXPERIENCE

• Minimum of 1 year of relevant experience in a distribution environment; receiving and/or inventory experience preferred

KNOWLEDGE, SKILLS, & ABILITIES

• Strong verbal and written communication skills
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Ability to work in a fast –paced and deadline driven environment upholding defined metrics
• Exhibit analytical thinking and problem solving
• Strong written and oral communication skills
• Passion for supply chain management and process enhancement
• Demonstrate maturity, responsibility, and leadership ability
• Strong knowledge of Microsoft Office Suite

PHYSICAL DEMANDS

• Work is performed while standing and/or walking, up to and including 12 hours/day
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires the regular use of hands for simple grasping and fine manipulations
• Requires regular bending, squatting, crawling, climbing, and reaching
• Requires the ability to regularly lift / carry 50-75lbs. and push / pull up to 150lbs.

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

1st Shift: Monday-Thursday 7:00AM-5:30PM