Inbound Assistant Manager

Job Summary

The Inbound Assistant Manager assists the Inbound Manager in overseeing the facility's receiving department, including the unloading, check-in, QA, and put-away of inventory. The main objective of the Inbound leadership team is to ensure the facility onboards accurate inventory, reporting discrepancies to procurement, and resolving issues with carriers/vendors. The Inbound Assistant Manager works with the Inbound Manager to collaborate with leadership on other shifts/departments to ensure compliance with all protocol and SOP’s, problem solving, and meet operational directives.

As the Assistant Inbound Manager, you will be a key member of our leadership team. This role calls for a strong problem-solver with proven leadership experience, attention to detail, effective time management, and the ability to develop and guide a new team.

At 1.2 million square feet, our Hagerstown, Maryland facility is the newest, largest, and most automated Distribution Center in our network. Still in its early phases, the next 12 months will focus on building out the facility and establishing a high-performing operations team.

We believe investing in our people is the key to long-term success. We value hard work, dedication, and personal development, and we foster growth through collaboration, engagement, and open communication across all levels.

This is a unique opportunity to shape processes, set standards, and build a winning team from the ground up. If you're ready to thrive in a fast-paced, evolving environment—apply today and join us!

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operational

• Assists with the management of the day-to-day operations within the receiving department, including appointment scheduling, the unloading of import containers and domestic trailers, the systematic check-in and accuracy verification of inventory, and the storage of product ready for the shipping department.
• Train, coach, develop and hold accountable up to X employees to achieve operational metrics and satisfy the needs of the distribution center.
• Works closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed.
• Provide clear and frequent communication to all teams regarding company policies and procedures.
• In collaboration with the Inbound Manager, lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects.
• Assists in analyzing opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency.
  
  

People??

• Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy.?
• Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed.???
• Promptly complete all admin duties relating to employee management to the expected standard.
  
  

Leadership

• Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality.
• Work with the Inbound Manager and Team Leads to create development plans for employees to maintain engagement and develop a leadership bench.
• Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees.
• Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers, and employees accountable to expectations.
  
  

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.
  
  

Experience

Minimum of 2 years of relevant experience in operations leadership.

Experience Working In a Distribution Environment Preferred.

Education

Associate degree in a related field, or equivalent combination of education and experience; Bachelor's degree in a related field preferred.

Desired Traits

• Strong verbal and written communication skills
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Ability to work in a fast –paced and deadline driven environment upholding defined metrics
• Exhibit analytical thinking and problem solving
• Strong written and oral communication skills
• Passion for supply chain management and process enhancement
• Demonstrate maturity, responsibility, and leadership ability
• Strong knowledge of Microsoft Office Suite
  
  

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
  
  

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices