Inventory Control Assistant Manager

Job Summary

We’re looking for a hands-on, people-first leader to join our team as an Inventory Control Assistant Manager—someone who’s ready to dive in, take ownership, and help us build a strong foundation for success in our newest and most advanced facility.

In this role, you’ll assist the Inventory Control Manager in leading the charge across our inventory control department, overseeing key functions like expediting, product placement, and maximizing cubic efficiency—all while holding others accountable to proper inventory practices. You’ll work side-by-side with leadership across departments and shifts to make sure processes align with SOPs, issues get solved quickly, and operational goals are met with excellence.

You’ll also be instrumental in building and developing a high-performing inventory control team, guiding them through training, coaching, and day-to-day support so they can spot discrepancies early, solve problems fast, and ensure accuracy across the entire site. Your sharp eye for detail, time management skills, and ability to lead by example will set the tone for a culture rooted in ownership and continuous improvement.

Our Hagerstown, Maryland distribution center is a game-changer—spanning 1.2 million square feet, it’s the largest and most automated in our network. We’re still in the early stages of launching this site, and the next few months will focus on getting systems online, fine-tuning our processes, and building a world-class team.

We believe people are the heartbeat of our operation. That’s why we invest in those who are humble, hungry, and people-smart—individuals who lead with integrity, stay curious, and communicate with empathy and clarity. We know that when great people come together, great things happen.

This is more than a job—it’s an opportunity to help shape the way a brand-new facility operates, build a supportive and successful team, and make a lasting impact from day one. If you're energized by challenges, passionate about getting things right, and excited to be part of something big—we want to meet you!

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operational

• Assists with the management of day-to-day operations regarding Inventory Control including facilitating customer re-shipment requests, removing roadblocks for our shipping department, acting as Quality Assurance for all other departments, and maximizing cubic efficiency within the DC.
• Train, coach, develop and hold accountable up to X employees to achieve operational metrics and satisfy the needs of the distribution center.
  
  

At the direction of and in collaboration with the Inventory Control Manager, the Inventory Control Assistant Manager will:

• Prepare the facility for new inventory, collaborating with the facilities department to manipulate storage racking and eliminating dead stock.
• Maintain a high degree of inventory accuracy, complying with company policies such as Cycle Counts and Audits.
• Establish and maintain a collaborative relationship with procurement, with an emphasis on communication.
• Ensure the quality of receiving, stocking, and shipping processes through analysis and development of current/new operational strategies. Provide comprehensive training to inventory personnel on issue resolution and effective communication.
• Generate reporting to improve the accuracy of inventory throughout each department, initiate and oversee projects once problems have been identified.
• Ensure the proper rotation of food products within the facility, issue accountability for mistakes made in this area, communicate with procurement if an issue is identified.
• Works closely with the Inventory Control Manager to monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed.
• Provide clear and frequent communication to all teams regarding company policies and procedures.
• In collaboration with the Inventory Control Manager, lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on ongoing initiatives and related projects.
• Assists in analyzing opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency.
  
  

People

• Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy.
• Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed.
• Promptly complete all admin duties relating to employee management to the expected standard.
  
  

Leadership

• Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality.
• Work with the Inventory Control Manager and Team Leads to create development plans for employees to generate engagement and a leadership bench, with a focus on Team Leaders.
• Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees.
• Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers and employees accountable to expectations.
  
  

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.
  
  

Experience

• Minimum of 2 years of relevant experience in operations leadership.
• Experience working in a distribution environment preferred.
  
  

Education

Associate degree in a related field, or equivalent combination of education and experience; Bachelor's degree in a related field preferred.

Desired Traits

• Strong verbal and written communication skills
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Ability to work in a fast –paced and deadline driven environment upholding defined metrics
• Exhibit analytical thinking and problem solving
• Strong written and oral communication skills
• Passion for supply chain management and process enhancement
• Demonstrate maturity, responsibility, and leadership ability
• Strong knowledge of Microsoft Office Suite
  
  

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
  
  

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices