What are the responsibilities and job description for the Inventory Control Manager position at WebstaurantStore?
Job Summary
The Inventory Control Manager (ICM) is responsible for managing all operations related to inventory control, expediting, product placement and maximizing cubic efficiency. The ICM will provide leadership, direction, and oversight to maintain accurate inventory within the facility, working with all other departments to root cause problems, implement solutions, and monitor progress. The ICM has functional knowledge of all other departments within the DC and holds others accountable to proper inventory practices.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operational
- Train, coach, develop and hold employees accountable to achieve operational metrics and satisfy the needs of the distribution center.
- Manage all operations regarding Inventory Control including facilitating customer re-shipment requests, removing roadblocks for our shipping department, acting as Quality Assurance for all other departments and maximizing cubic efficiency within the DC.
- Prepare the facility for new inventory, collaborating with the facilities department to manipulate storage racking and eliminating dead stock.
- Maintain a high degree of inventory accuracy, complying with company policies such as Cycle Counts and Audits.
- Establish and maintain a collaborative relationship with procurement, with an emphasis on communication.
- Ensure the quality of receiving, stocking, and shipping processes through analysis and development of current/new operational strategies. Provide comprehensive training to inventory personnel on issue resolution and effective communication.
- Generate reporting to improve the accuracy of inventory throughout each department, initiate and oversee projects once problems have been identified.
- Ensure the proper rotation of food products within the facility, issue accountability for mistakes made in this area, communicating with procurement if an issue is identified.
- Lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on ongoing initiatives and related projects.
- Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency.
People
- Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy.
- Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed.
- Promptly complete all admin duties relating to employee management to the expected standard.
Leadership
- Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality.
- Create development plans for employees to generate engagement and a leadership bench, with a focus on Team Leaders.
- Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees.
- Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers and employees accountable to expectations.
Physical Requirements
- Work is performed while standing and/or walking, up to and including 12 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.
Experience
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint).
- Strong analytical and problem-solving skills required.
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
- Customer service-oriented attitude with a demonstrated desire to exceed expectations.
- Ability to work off-shift as required to respond to urgent needs.
Education
- Minimum of 2 years of relevant experience in operations management; 2-3 years’ experience with receiving and inventory management preferred.
- Associate degree in a related field, or equivalent combination of education and experience; Bachelor's degree in a related field preferred.
- Experience working in a distribution environment preferred.
Desired Traits
- Strong attention to detail
- Critical thinking with a high focus on root-cause analysis
- Proficiency with Excel and data analysis
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.
Company Overview
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Benefits
- Medical
- Vision
- Dental
- PTO
- Paid Maternity Leave
- Paid Parental Leave
- Life Insurance
- Disability
- Dependent Care FSA
- 401(k) matching
- Employee Assistance Program
- Wellness Incentives
- Company Discounts
- AT&T & Verizon Discount
- Bonus Opportunities
Available at HQ Locations Only
- On-Site Fitness Centers
- Dog-friendly Offices