What are the responsibilities and job description for the Banking Center Relationship Banker 2 position at Webster Bank?
Meaningful Career Opportunities
We are a leading commercial bank founded in 1935, dedicated to putting people first. Our mission is to help individuals, families, businesses, and our colleagues achieve their financial goals.
Our values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence set us apart as a bank and an employer. We offer a dynamic work environment where you can expand your career potential, benefit from robust development opportunities, and enjoy meaningful work.
Relationship Banker II Role
This role provides services for Banking Center customers and assists the team in achieving sales, service, and operation goals based on Webster's Strategic Guidelines.
The Relationship Banker II uses excellent communication and active listening skills to learn about customer financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
Key Responsibilities:
- Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
- Evaluates clients' needs and offers appropriate financial products and services through needs-based conversations to build and deepen relationships.
- Performs routine teller transactions like deposits, withdrawals, check cash, loan payments, and other transactions as needed.
- Supports segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
- Expected to achieve or exceed both individual and team goals in sales, service, and operations.
- Maintains compliance with Federal and State regulations as well as bank policies and procedures.
Requirements:
- High school diploma/GED required; Associate's or Bachelor's degree preferred.
- 2-4 years customer sales/service experience with 1-2 years supervisory preferred.
- Working knowledge of all products and services.
- Keeps current with all systems used for branch transaction processing.
- Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
This position is eligible for incentive compensation and requires flexibility and/or rotating schedules. Travel may be required to alternate Banking Centers.
