What are the responsibilities and job description for the Commercial Banking Professional position at Webster Bank?
At Webster Bank, we are dedicated to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals.
Our Mission
We strive to provide a dynamic work environment where you can expand your career potential, benefit from robust development opportunities, and enjoy meaningful work.
Job Summary
- This role provides services for Banking Center customers and assists the team in achieving sales, service, and operation goals based on Webster's Strategic Guidelines.
Key Responsibilities:
- Evaluates clients' needs and offers appropriate financial products and services through needs-based conversations to build and deepen relationships.
- Performs routine teller transactions like deposits, withdrawals, check cash, loan payments, and other transactions as needed.
- Supports segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
- Expected to achieve or exceed both individual and team goals in sales, service, and operations.
- Maintains compliance with Federal and State regulations as well as bank policies and procedures.
Requirements:
- High school diploma/GED required; Associate's or Bachelor's degree preferred.
- 2-4 years customer sales/service experience with 1-2 years supervisory preferred.
- Working knowledge of all products and services.
- Keeps current with all systems used for branch transaction processing.
- Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
