Marketing Intern

Description

Job Title: Marketing Intern

Location: Worcester, MA (Onsite)
Status: Hourly, Non-Exempt
Department: Marketing
Duration: Summer 2025
Hours: Full-time, 37.5 hours per week

About Us:

Established in 1928 and driven by a goal to make life more comfortable for our community, Webster First Federal Credit Union has grown to an over one-billion-dollar financial institution, serving over 90,000 members across our banking and lending services. Our mission is to leverage who we are as a credit union to empower our members to live their best financial lives. We focus on members, not profits, and our values of strength, exceptional service, and “New England authenticity” are at the heart of everything we do.

We can’t do it without an exceptional workforce! With approximately 250 employees spread across 15 locations in Massachusetts, Webster First Federal Credit Union is committed to empowering a diverse and inclusive workforce that is representative of the community we serve. Our members come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.

Summary:

As a Marketing Intern, you will gain hands-on experience across multiple areas of marketing, including content creation, social media, digital marketing, and brand development. This internship is perfect for students looking to apply their creativity and analytical skills in a real-world setting while learning from experienced marketing professionals.

You will have the opportunity to work on real projects, contribute ideas, and see the impact of your work on our brand and member engagement.

Key Responsibilities:

• Assist with social media campaign planning, development, content creation, scheduling, and measurement across platforms.
• Support graphic design and collateral development for marketing campaigns and internal communications.
• Help create and edit email campaigns, blog posts, and website content.
• Assist in event planning and promotional materials for community outreach and member engagement initiatives.
• Track and report on marketing performance metrics to measure campaign effectiveness.
• Assist with general marketing operations and administrative tasks as needed.
• Promote overall BSA Compliance by adhering to all BSA and OFAC Regulations specific to job function and by assisting BSA Department as necessary with any departmental function specific items and;
• Will actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for Information Security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE ACT, Regulations B, C, D, E CC, DD, and Z as well as any training deemed necessary to promote adherence to applicable regulatory requirements.

Qualifications / Requirements:

• Strong written and verbal communication skills.
• Creativity and attention to detail in design and content creation.
• Basic proficiency in Canva, Adobe Creative Suite (Photoshop, Illustrator, InDesign), or similar design tools (preferred but not required).
• Familiarity with social media platforms (Facebook, Instagram, LinkedIn, X) and scheduling tools.
• Interest in branding, advertising, and digital marketing.
• Strong organizational and time management skills.
• Ability to collaborate in a team-oriented environment.

Education & Experience:

• Currently pursuing a degree in Marketing, Communications, Business, Graphic Design, or a related field.
• Prior internship or project experience in marketing is a plus but not required.

Physical Demands & Work Environment:

This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodations will be provided as needed.

Qualifications