What are the responsibilities and job description for the Teller Intern - Float position at Webster Five?
POSITION SUMMARY : Processes a variety of routine to complex consumer and business transactions for customers in the branch. Proactively assists customers in strengthening their financial relationship with the Bank through referrals of product and service offerings to Relationship Bankers and business partners. Maintains confidentiality of bank records and customer information. Adheres to bank policies, procedures, and regulatory requirements. Consistently provides exceptional service to all Bank customers with a professional, helpful, and friendly manner. Ability to travel locally to other Bank locations and work a flexible schedule.
PRINCIPAL RESPONSIBILITIES :
- Represents the Bank in a courteous, professional, and friendly manner.
- Provides personalized and responsive service during all customer interactions.
- Processes customer transactions accurately, including but not limited to, deposits, withdrawals, check cashing and loan payments.
- Serves as primary banking representative at the drive-up of assigned branch.
- Builds relationships with customers identifying financial needs and opportunities. Refers customers to appropriate branch team members to maximize profitable relationships.
- Ensures compliance with security procedures, preventing fraud and protecting customer and Webster Five's assets.
- Balances cash recycler and teller drawer daily, reconciling any errors or discrepancies.
- Demonstrates teamwork by proactively assisting other branch colleagues.
- Follows the Bank's policies and procedures, as well as all regulatory requirements.
- Regular, reliable attendance is critical.
NOTE : This position description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
REQUIRED SKILLS : Sound interpersonal and communication skills. Proficient in Microsoft Office. Ability to learn and adapt to new information and technology platforms. Ability to problem solve and prioritize multiple tasks in a fast-paced environment. Maintains confidentiality. Must be able to positively discern and identify an individual. Willingness to work a flexible schedule and travel locally. Regular, reliable attendance is critical.
WORK ENVIRONMENT AND PHYSICAL DEMANDS : Work is often performed in an office environment. Ability to remain in a stationary position and move inside the workplace, operate a computer, and exchange information. Occasionally required to move coin of approximately 50lbs. Must be able to positively discern and identify an individual. Ability to travel locally to other Bank locations and work a flexible schedule.
MINIMUM EDUCATION : High School or General Education (GED) Degree.
PRIOR EXPERIENCE : 1 - 2 years cash handling or customer service experience
Webster Five is an equal opportunity employer. We are committed to fostering and championing a culture of inclusion, equity, and diversity. Accommodations are available for applicants with disabilities.
