What are the responsibilities and job description for the Veterinary Receptionist (Webster Groves) position at Webster Groves Animal Hospital?
Veterinary Receptionist
Webster Groves Animal Hospital (Webster Groves, Missouri)
Webster Groves Animal Hospital (Webster Groves, Missouri)
Summary: Webster Groves is a full-service veterinary hospital, featuring a 10 DVM staff, two buildings, and state-of-the-art equipment and facilities. We provide both general practice and urgent care services to our community.
We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.
Job Responsibilities:
- Checking patients in, discharging patients, invoicing
- Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
- Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
- Handle incoming and outgoing mail and email
- Update and file patient charts
- Enter data into computerize billing program
- Retrieve prescriptions
- Assist with pet supply purchases such as food, supplements, and grooming items
- Maintain the cleanliness of waiting room
- Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
- Retail sales
Skills / Qualifications:
- High School Diploma or relevant education and work experience
- Customer Service
- Organizational Skills
- Tech Savvy
- Team oriented
- Communication skills
All Full Time Team Members are eligible for benefits, including:
- Competitive base pay plus revenue share bonus program!
- Best-in-class medical, vision, and dental insurance
- Short-term and long-term disability
- Life insurance
- 401k with match
- Paid time off
- Free continuing education
- Mental health support
- And more!
