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Remote Live Chat Agent

Webster Plate Glass, Inc
Webster, MA Remote Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 3/23/2025

Pay range : $19-$23 per hour

Overview

We are seeking a friendly and customer-oriented Remote Live Chat Agent to join our team in Webster, MA. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support through online chat platforms.

Responsibilities

  • Engage with customers in real-time through online chat to provide assistance and answer inquiries
  • Resolve customer issues and complaints in a timely and professional manner
  • Proactively identify opportunities to upsell or cross-sell products and services
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to ensure a seamless customer experience

Qualifications

  • Excellent written and verbal communication skills
  • Strong customer service orientation
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and navigating online chat platforms
  • Previous experience in customer service or sales is a plus

    • PI257461825

    Salary : $19 - $23

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