What are the responsibilities and job description for the Technical Sales Specialist position at Webster & Webster Associates?
We are seeking a talented and experienced Technical Sales Specialist for an outside sales position with a global Embedded company. This role demands strong verbal and written communication skills, along with exceptional sales and customer management abilities. You will be instrumental in developing new business opportunities and supporting existing clients with our cutting-edge testing products and analysis tools.
In collaboration with the internal sales team, you will manage new and existing accounts, contributing to the company’s sales targets and objectives. Your strong customer service skills and intuition will help you effectively respond to diverse and changing customer needs. Your in-depth product knowledge and ability to understand and meet customer requirements will enable you to provide tailored solutions. Frequent communication with customers at all levels within their organizations is required to support all phases of the sales process. Maintaining high ethical standards and business practices is essential, as interactions may involve confidential or sensitive information.
Requirements
Qualifications:
JO-2406-1097
In collaboration with the internal sales team, you will manage new and existing accounts, contributing to the company’s sales targets and objectives. Your strong customer service skills and intuition will help you effectively respond to diverse and changing customer needs. Your in-depth product knowledge and ability to understand and meet customer requirements will enable you to provide tailored solutions. Frequent communication with customers at all levels within their organizations is required to support all phases of the sales process. Maintaining high ethical standards and business practices is essential, as interactions may involve confidential or sensitive information.
Requirements
- Comprehensive understanding of product features, benefits, and specifications
- Responsiveness to customer inquiries about software and hardware products
- Proficiency in using a Salesforce CRM for tracking account activity, generating forecasts, and preparing quotes
- Providing pre-sales technical expertise and support to sales representatives and customers within your territory
- Proactively identifying and qualifying new business opportunities across various industries and regions
- Leading and conducting both online and in-person product demonstrations independently and with sales representative firms
- Offering consultative sales support to customers, identifying their needs, and recommending suitable product solutions
- Organizing and presenting complex technical information confidently to individual customers or groups
- Clear and concise writing skills for creating proposals and technical correspondence.
- Effective verbal communication to engage and inform customers
- Crafting and delivering product messages to highlight the value of our offerings
- Advising on integration strategies that include our products as part of comprehensive customer solutions
- Technical discussions with customers and key personnel regarding requirements, solutions, and products
- Generating weekly sales reports to update management on forecasts, account activities, opportunities, and other critical information
Qualifications:
- 3 years of proven success selling complex enterprise solutions
- Bachelor’s degree in Electrical Engineering (or related degree)
- Familiarity with Embedded hardware development test and analysis tools is a plus but not required
- Excellent written and verbal communication skills, organizational abilities, and the capacity to work effectively within a team
- Strong customer service background with a proven ability to develop and maintain successful business relationships
JO-2406-1097
