What are the responsibilities and job description for the External Pricing Coordinator position at WebTPA?
Get To Know Us!
WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30 years of experience building unique benefit solutions and managing customized health plans.
What is your impact?
The External Pricing Coordinator role maintains accurate external pricing information and configuration for group health plans. This includes network, contracts and/or fee schedules in our system. This position will also work with external vendor partners for configuration and pricing information.
What Will You Be Doing:
- Maintain External Pricing configuration for group health plans:
- Evaluate and manually price both professional and institutional medical claims with external vendors
- Review and correct errors identified in keying medical claims
- Communicate with networks to verify pricing information and resolve claim issues
- Know/understand different provider specialties & types for accurate application to benefit plans
- Add and approve provider and vendor records
- Monitor claim flow through external networks & EDI Processes
- Execute communications both internally and externally:
- Provide customer service externally to our clients, networks, providers
- Provide customer service internally to our customer service, claims and account management departments
- Provide clarification on contractual arrangements to internal departments and externally to providers and/or networks
- Metrics and Performance:
- Follow established metrics for quality, relevance, and accuracy
- Meet metrics and client performance guarantees
- Identify and raise with manager continued improvement/training needs
Qualifications:
- 2 years related work experience working with PPO, EPO, or HMO health plans.
- Knowledge of CPT codes, HCPCs, etc.
- Advanced computer skills in utilizing Microsoft Office
- Preferred knowledge of Microsoft Access
- Preferred knowledge of EDI transactions
What We Can Offer YOU!
To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to:
- Medical, dental, vision, life and global travel health insurance
- Income protection benefits: life insurance, Short- and long-term disability programs
- Leave programs to support personal circumstances.
- Retirement Savings Plan includes employer contribution and employer match
- Paid time off, volunteer time off, and 11 holidays
- Additional voluntary benefits available and a comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.
General Physical Demands:
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
