Job Description
Job Description
Job Description
Position : Area Manager
Department : Operations
Reports to : Regional Vice President
Supervisor Responsibilities :
Assistant Area Manager, Senior Branch Manager, Branch Manager, Sales Representative
Salary Grade : 10N
Job Code : RSO000P210 (Fusion)
Exemption Status : Exempt
Revised / Effective Date : 1 / 10 / 2024
Summary :
The Area Manager manages the operational and commercial aspects of the business in a specific geographic region and ensures the smooth running of the area operations by leading a team of regional Area employees, achieving sales targets, maintaining excellent customer service standards and mentorship. Responsibilities include performing a variety of clerical, recordkeeping, cost control measures, P&L statements, and overall branch profitability.
Supervisory Responsibilities :
- Recruits, interviews, hires, and trains new and current Area Team Members.
- Organizes and oversees the schedules and work of Area Team Members as assigned.
- Ensures efficient team oversight including directing Sales Representatives, Branch and Senior Branch Managers, and Assistant Area Managers in daily routines in accordance with operational goals.
- Provide team support and ensure adequate Team Member coverage across Branches.
- Conducts performance evaluations that are timely and constructive.
- Handles corrective action and termination of employees as needed and in accordance with company policies.
Duties and Responsibilities :
Oversee and manage daily Branch operations of the business in a specific geographic region and conducts visits to assigned Branches within regional area weekly.Provide superb customer service by addressing customer concerns and resolving issues.Develop and implement strategic plans to achieve sales targets and increase Branch and Area operations profitability.Monitor and analyze operational data to identify trends and opportunities for growth.Communicate regularly with Senior Leadership to provide updates on regional area performance and identify opportunities for improvement.Collaborate with other regional areas to ensure the smooth flow of information and resources across the company.Maintain strong relationships with key stakeholders, including customers, vendors, and community leaders.Ensure compliance with all company policies and procedures, as well as local laws, regulations, and standards.Perform additional duties as assigned.Required Skills and Abilities :
Outstanding leadership and management skills, with the ability to motivate and inspire a team.Highly organized, with the ability to multitask, prioritize tasks effectively, and to work independently, self-manage, and establish and maintain day-to-day priorities.Excellent communication skills, with the ability to communicate effectively with employees, customers, and stakeholders at all levels.Strong customer service skills, with the ability to handle customer complaints and resolve issues.Strong analytical and problem-solving skills, with the ability to use data to make informed decisions.Ability to regularly travel to Branch locations throughout assigned regional area.Proficient in Microsoft Office and other relevant software applicationsKnowledge of local laws, regulations, and standards related to our business.Educational Requirements and Experience :
High School diploma or GED required, bachelor’s degree from an accredited university preferred.General automotive industry knowledge.Previous experience conducting team meetings.For internal candidates, minimum 12 months of relevant experience as a Webuyanycar.com Senior Branch Manager or Assistant Area Manager (exceptions to this requirement can be made at the discretion of Senior Management) with above average knowledge and demonstration of company approved Reconditioning methods, established history of branch profitability, and above average metrics preferred.License Requirements :
Valid, State-issued Driver’s License with a clean driving record and no “major” violations during the past three (3) years including, but not limited to, DUI and DWI.Maybe required to have or can obtain State Notary Licensure as required by local municipality law.Physical Requirements :
Frequently bends, kneels, and crouches.Continuous walking, standing, and moving about.Exposure to adverse weather conditions.Ability to test-drive automobiles.Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.
