What are the responsibilities and job description for the Work Methods & Development Consultant position at WEC Energy Group?
WBS, a subsidiary of WEC Energy Group, is seeking a Work Methods & Development Consultant in Meter to Bill/AMI at our Milwaukee Public Service Building. This position offers flexibility for a hybrid work arrangement.
About Us
WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.
As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.
If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.
Job Summary
The Work Methods & Development Consultant is responsible for consulting with employees at various levels to proactively identify performance support needs and recommend and develop solutions that optimize employee productivity in support of department strategies and goals. This includes performing needs analysis and developing effective employee educational programs and materials utilizing various channels and delivery methods. The Work Methods & Development Consultant is also responsible for anticipating the need for, as well as developing and distributing effective and timely employee communications (e.g. OLE, newsletters, job aids, and intranet web sites) that enhance productivity and integrate business process and system changes into normal operations. In addition, this role participates in quality assurance activities which includes reviewing completed work, providing feedback and enhancements to process/training if needed.
This position is part of a Job Family (Work Methods, and Senior) where experience will be the determining factor in level. If you are currently in this Job Family, it will result in a lateral move.
Job Responsibilities
Essential Functions
Pay Range Minimum: $76,932.70
Pay Range Maximum: $132,708.94
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at
WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.
About Us
WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.
As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.
If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.
Job Summary
The Work Methods & Development Consultant is responsible for consulting with employees at various levels to proactively identify performance support needs and recommend and develop solutions that optimize employee productivity in support of department strategies and goals. This includes performing needs analysis and developing effective employee educational programs and materials utilizing various channels and delivery methods. The Work Methods & Development Consultant is also responsible for anticipating the need for, as well as developing and distributing effective and timely employee communications (e.g. OLE, newsletters, job aids, and intranet web sites) that enhance productivity and integrate business process and system changes into normal operations. In addition, this role participates in quality assurance activities which includes reviewing completed work, providing feedback and enhancements to process/training if needed.
This position is part of a Job Family (Work Methods, and Senior) where experience will be the determining factor in level. If you are currently in this Job Family, it will result in a lateral move.
Job Responsibilities
Essential Functions
- Performs instructional design of employee educational programs, eLearning modules, simulations and materials utilizing various channels and delivery methods.
- Performs needs analyses and creates and implements communication plans to assist with communication and change management for ongoing business operations and major projects within Customer Services.
- Develops and delivers online and classroom training. Trains others to deliver training. Creates training simulation modules for use in classroom and self-paced learning.
- Performs ongoing ‘best practice’ assessments to identify and implement continuous improvement opportunities in communication and education technologies and approaches.
- Work Methods Level Require: 2-3 years Operations or relevant experience. In lieu of Operations experience, a degree is required and a minimum of 2-3 years’ experience in teaching/training.
- Senior Level Requires: 5 years Operations experience. In lieu of Operations experience, a degree is required and minimum of 5 years’ experience in teaching/training.
- Proficient in standard office software (MS Excel, Word, PowerPoint).
- Strong analysis, decision making and problem solving skills.
- Excellent interpersonal and communication skills (both written and verbal).
- Ability to work as part of a team and interact effectively with others.
- Working knowledge of OpenC. General understanding of metering, customer rates and billing functions.
Pay Range Minimum: $76,932.70
Pay Range Maximum: $132,708.94
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at
WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.
Salary : $76,933 - $132,709
