What are the responsibilities and job description for the Customer Service Representative position at Wedding Gown Preservation Company?
Job Description
Customer Service Representative With Data Entry Experience
- Wedding Gown Preservation Company, an innovative and growing company in Endicott, seeks a full-time customer service representative to join our team.
- "We offer our customers the best product - and that includes the best employees to be part of our team."
- Monday - Thursday 8:30 AM - 5:00 PM Friday 8:30 AM - 4:00 PM
- We are the largest wedding gown cleaning and preservation company in the country - we process approximately 1,000 wedding gowns per week
- As a wholesaler, we build relationships with bridal shops and dry cleaners across the country. Work closely with our sales team on customer service issues.
- Answer incoming calls/make outgoing calls in a positive and warm way, building relationships with our customers
- Assist our customers in a vast array of situations from simple questions to more intense situations involving upcoming wedding
- Assist with filing and order verification
- Prompt customer follow up is must
- Attain success with an industry leader since 1913
- Work in a positive work environment!
Position Requires:
- 2 years of professional customer service experience in an office environment (non-retail)
- Strong phone skills
- Ability to multitask and prioritize
- Excellent verbal and communication skills
- Strong writing skills
- Outgoing personality
- The ability to work as part of a team and be flexible
- Background screening required
Job Type: Full-time
Job Type: Full-time
Pay: $18.00 - $23.50 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $24
