What are the responsibilities and job description for the Cashier Host/Hostess position at Wee Willie's West?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring exceptional guest experiences. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations effectively in a fast-paced restaurant environment.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently using the Aloha POS system.
- Provide menus and inform guests about daily specials or promotions.
- Assist with guest inquiries and ensure their needs are met promptly.
- Maintain cleanliness and organization of the host stand and dining area.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle guest complaints or concerns with professionalism and empathy.
- Support food service operations as needed, including assisting with takeout orders.
Qualifications
- Previous experience in hospitality or customer service is preferred.
- Strong communication skills to effectively interact with guests and team members.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Ability to multitask in a busy restaurant environment while maintaining attention to detail.
- A friendly demeanor with a genuine desire to help others and enhance their dining experience.
- Flexibility to work evenings, weekends, and holidays as required by the restaurant schedule.
Join our team as a Host/Host and play a vital role in delivering outstanding guest services that keep our customers coming back!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 18 per week
Benefits:
- Employee discount
Shift:
- Day shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12 - $15