What are the responsibilities and job description for the Service Desk Associate position at Wegmans?
Schedule :
Part time
Availability :
Morning, Afternoon (Includes Weekends).
Age Requirement :
Must be 18 years or older
Location :
Hunt Valley, MD
Address :
122 Shawan Road
Pay :
16 - $16.50 / hour
Job Posting :
02 / 26 / 2025
Job Posting End :
03 / 28 / 2025
Job ID :
R0238259At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you'll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you'll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!What will I do? Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance or services and thank the customer for shopping at Wegmans Properly bag items to ensure products arrive at their destination in the condition they left the store Partner with departments to ensure questions are answered and problems are resolvedAt Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits
1. Paid time off (PTO) to help you balance your personal and work life2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday3. Health care benefits that provide a high level of coverage at a low cost to you4. Retirement plan with both a profit-sharing and 401(k) match5. A generous scholarship program to help employees meet their educational goals6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness7. Exclusive discounts on electronics, entertainment, gym memberships, travel and more!8. And more!_
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