What are the responsibilities and job description for the Leasing Specialist position at Weidner Apartment Homes?
Job Details
Description
Position Summary:
Weidner Apartment Homes is committed to teamwork, through a spirit of honesty, trust and mutual respect. While this job description is complete, some responsibilities may not be specifically addressed. As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the communities marketing, leasing and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:
- Walk marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenities
- Respond to resident and prospective resident calls and emails promptly in the morning
- Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments
- Tour prospective residents with energy and enthusiasm the Weidner way
- Ensure successful leasing by facilitating the application process at the end of the tour
- Review and process all applications immediately upon receipt
- Timely and respectful communication with applicants upon receiving results
- Follow Weidner Move In Experience with all approved applicants
- Maintain and follow up on traffic in queue
- Shop competitive properties at least monthly; Adhere to daily marketing and leasing strategies
- Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
- Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
- Accompany vendors to vacant and/or occupied units, as needed
- Assist with lease renewals in a timely manner and promote resident retention
- Ensure leasing office is clean, orderly, and professionally presentable at all times
- Create, store and maintain residential files, while ensuring strict confidentiality
- Collect revenues; including rents, deposits and fees
- Accept and document service requests; follow up upon completion
- Follow all company key logging and storing procedures
- Regular and effective communication with Community Director
- Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
- Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately
Qualifications
Salary : $20 - $24
