Field Service Technician

Day to Day Responsibilities:

• Inspect, maintain, calibrate, and repair mechanical and electronic weighing equipment.
• Complete accurate and timely calibrations and repairs on customer sites.
• Perform routine and complex repairs and calibration on a wide range of scales per company processes and instruction documentation.
• Perform repairs and calibrations on various weighing equipment in accordance with established procedures and standards.
• Working directly with clients throughout the process from the first onsite touch point to completion of the project, including great communication to provide client updates to services needed
• Interact professionally with customers, providing excellent service and support.
• Ensure all activities comply with industry regulations and quality standards.
• Collect and measure data to support calibration traceability & documentation
• Maintain records and documentation, ensuring all data is accurate and up to date.

You will be successful in this role if you:

• Have the ability to learn mechanical and technical skills quickly
• Can adapt to multiple different work environments and settings - including Laboratory and Industrial settings
• Are customer-oriented with excellent communication skills.
• Are a person who is punctual, respectful, and honest with a positive attitude
• Have excellent attention to detail
• Have a strong work ethic

Requirements

Basic Qualifications:

• Excellent written and verbal communication skills
• Able to lift 50lbs, with no physical limitations of your hands, back or legs
• Able to climb, kneel, drive and stand for long periods of time
• Working knowledge of Microsoft Office, especially Excel and Word
• Excellent customer service skills
• Good organizational and prioritization skills
• Must have a valid driver's license and proof of insurance
• Basic math skills with attention to details
• Ability and willingness to travel to customer locations within TX.
• All employees will be required to go through a thorough background check and drug testing as required by industrial plants.

Nice to have:

• Calibration Experience within ISO 17025 Quality Systems
• Knowledge of principles, procedures, methods and techniques in metrology gained through education, or professional experience
• Knowledge and experience with Electrical, Physical, and/or Mechanical Calibration of equipment
• Experience working with Manufacturers' Quality Systems

Benefits

• Employee Ownership Plan
• Health insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts
• Supplemental Insurance
• 401(k) with matching
• Company Paid Life Insurance
• Paid Time Off
• Paid Holidays