Aftermarket Parts Coordinator

At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist.

You’ll be challenged and rewarded. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too.

Do we have your attention? Keep reading.

The Aftermarket Parts Coordinator for Weiler Labeling Systems is responsible for the coordination of quotations and parts sales activities, as well as the execution of various administrative tasks, to support the Aftermarket group.

Are you excited about this work?

• Serve as the primary customer service point of contact for all spare parts.
• Collaborate with the engineering team and other departments to determine the necessary parts from customer inquiries and prepare quotations.
• Maintain accurate parts pricing in response to cost fluctuations.
• Work closely with the Materials, Engineering, and Service teams to ensure accurate information transfer.
• Provide updated spare parts lists to new and existing customers.
• Follow up on quotations, address customer inquiries, and process purchase orders (POs).
• Manage backlog and parts delivery schedules.
• Proactively communicate delivery status to relevant stakeholders.
• Maintain a high level of customer contact to ensure quality customer service.
• Identify key contacts within customer facilities.
• Provide feedback to management regarding additional requirements or needs.
• Carry out parts cycle counts as necessary to ensure stock levels are accurately maintained.
• Undertake other aftermarket responsibilities as assigned by management.
  
  

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside of our posting details, do not accurately reflect our internal compensation ranges.

If this sounds like you, we want to connect!

• 5 years relevant experience
• Bachelor's degree preferred
• Proficient in Microsoft Office, CRM, and ERP systems.
• Understand BOMs and routings related to our products.
• Strong negotiation skills.
• Excellent communication skills.
• Able to work independently.
• Strong customer service skills.
• Professional attitude and appearance.
• Knowledge of packaging equipment (helpful).
• Ability to read and interpret blueprints (helpful)
  
  

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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