Practice Supervisor

Title: Practice Supervisor

Location: Upper East Side

Org Unit: Clinical Operations

Work Days: Monday-Friday

Weekly Hours: 35.00

Exemption Status: Exempt

Salary Range: $67,100.00 - $77,000.00

• As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
  
  

Position Summary

Under guidance, is responsible for the management and supervision of the day-to-day activities of a clinical practice

Job Responsibilities

• Monitors levels of quality of service as measured by satisfaction surveys, customer comments and direct observation. Recommends strategies that are responsive to quality of service needs.
• Ensures practice compliance with local, state and federal regulatory requirements.
• Identifies and implements policies, procedures and best practices to ensure optimal practice performance.
• Reviews and optimizes provider schedules to ensure appropriate fill rate. Also ensures adequate staffing levels to provide optimal support for the practice.
• Analyzes wait or lag for new appointment times and works with leadership and providers to enhance patient access to appointments.
• Monitors Key Performance Indicators (KPI) to determine and address performance issues of providers and staff.
• Assists with periodic practice reviews particularly focused on provider efficiency, schedule utilization, coding optimization, reduction of missing charges, meaningful use, etc.
• Responsible for disbursement/reimbursement activities as needed.
• Ensures compliance with regulatory audits/inspections and/or internal reviews. Develops and recommends corrective action plans to address deficiencies identified. May serve as liaison to audit team(s) during on-site visits.
• Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control.
• Performs other job related duties as required.
  
  

Education

• Bachelor's Degree
  
  

Experience

Approximately 2-4 years of related health care practice management experience.

Prior Supervisory Experience Is Preferred.

Knowledge, Skills and Abilities

• Demonstrated knowledge of medical billing procedures and third party professional fee billing.
  
  

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work

Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.