Case Manager / AB-109

Bilingual Case Manager (Spanish/English)

Job Summary:

The Bilingual Case Manager plays a key role in delivering tailored case management services to homeless adults, ensuring their needs are met with a holistic and client-centered approach. Under the direction of the Program Manager (PM), the Case Manager will manage an assigned case load, providing consistent support while also being available to assist other clients as needed. This position requires bilingual proficiency in Spanish and English to effectively communicate and provide culturally competent services to a diverse client population.

Key Responsibilities:

• Conduct needs assessments that address physical, social, and cultural factors, setting individualized goals and objectives for each client. Document case details accurately in both English and Spanish, ensuring thorough and uptodate records. Facilitate appropriate referrals, ensuring timely followup to monitor service delivery and client progress.
• Collaborate with clients to develop actionable transition plans, including housing solutions, aftercare services, and other critical support strategies, guiding clients through each step.
• Present cases in weekly team meetings, providing updates and collaborating with colleagues to adjust service plans as needed. Maintain open communication with the Program Manager to assess client progress and modify plans for continuous improvement.
• Build and maintain partnerships with other social service agencies and WCA programs to expand the range of resources available to clients. Leverage these networks to strengthen service outcomes.
• Organize and lead life skills workshops and motivational sessions that empower clients to overcome barriers and move forward in their journey.
• Serve as the key contact person for the program in the absence of the Program Manager, ensuring continuity and effective management. Regularly compile client statistics and report on outcomes as required by the Program Manager.
• Foster a positive and inclusive work environment, demonstrating respect for diversity both within the workforce and among clients. Work collaboratively with colleagues, clients, and external partners, ensuring respectful communication and shared problemsolving.
• Perform additional tasks as assigned, contributing to the success of the program and the wellbeing of the clients served.

Required Qualifications & Skills:

• Bilingual Proficiency in Spanish and English is essential, with the ability to communicate clearly and effectively in both languages, both orally and in writing.
• Proven track record of case management experience, program development, and staff supervision, ideally within social services or homeless assistance programs.
• Deep understanding of the challenges faced by homeless or lowincome populations, with the ability to deliver effective support tailored to their unique needs.
• Ability to write clear and concise case notes, reports, and client documentation in both Spanish and English. Skilled at delivering presentations and engaging clients and stakeholders on complex issues.
• Excellent organizational skills, with the ability to manage multiple tasks while maintaining attention to detail. Strong interpersonal skills to build trust with clients and work effectively with diverse teams.
• Adept at using Microsoft Office (Word, Excel) and other software tools to manage client records, track progress, and prepare reports.
• Strong analytical skills with the ability to apply basic mathematical concepts (fractions, percentages, ratios) to client cases and service planning.

This role is essential to providing holistic, bilingual case management services to a diverse and often vulnerable population. If you are passionate about supporting individuals experiencing homelessness and possess the necessary language and professional skills, we encourage you to apply.

Weingart Center is committed to fostering a diverse, inclusive, and equitable workplace. We value diversity in all its forms, including race, gender, age, ethnicity, sexual orientation, and ability, and believe it drives innovation and success.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, age, disability, sexual orientation, or any other protected characteristic. Our hiring practices are based on qualifications, experience, and merit. We offer reasonable accommodations for applicants with disabilities and encourage all qualified candidates to apply.

About WEINGART CENTER ASSOCIATION

As one of the best comprehensive human services organizations in the western United States, Weingart Center is committed to removing barriers that keep people from housing. With multiple Interim and Permanent Supportive Housing solutions throughout the greater Los Angeles area, Weingart Center addresses the needs of seniors, Veterans, women, members of the LGBTQAI community, the formerly incarcerated, and many others experiencing homelessness. All Weingart Center housing solutions include comprehensive wraparound services, which are designed to help clients overcome challenges and clear the way for a fulfilling life.