What are the responsibilities and job description for the Customer Service Coordinator position at Weis?
Overview
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!
Location Address : 1000 S. 2nd Street
Job Description : Responsibilities :
- Field calls and electronic communications from customers requiring assistance and providing feedback to the company.
- Accurately record all customer calls / electronic communication into the reporting platform on a daily basis.
- Ensure that loyalty card requests are maintained and processed daily and in a timely manner.
- Utilize system tools to research and provide resolution to customers.
- Process gift card orders
- Recognize, document and alert management team of trends in customer calls
Job Requirements :
High school diploma or general education degree (GED)
The position is an onsite, Sunbury, position. Shifts vary between 8am to 6pm during weekdays and rotating weekends 8am-4 : 30pm.
Weis Markets is an Equal Opportunity Employer : Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets. Learn More
