What are the responsibilities and job description for the IT Technician position at Weiss-Aug Group?
Job Type
Full-time
Description
Weiss-Aug Group is an internationally recognized leader in precision metal stamping, injection molding, value-added assembly solutions and tooling.
At our Corporate Headquarters we have served the medical device industry, automotive industry, and industrial sector for over 50 years. Our vision as a company is to create an exciting environment that will attract and retain the finest people committed to manufacturing creative and innovative components and products.
Join our team where every day we push the boundaries of manufacturing technology.
Our highly respected precision metal stamping and injection molding company is seeking a skilled and motivated IT Technician is responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization.
Responsibilities:
Software Knowledge:
Full-time
Description
Weiss-Aug Group is an internationally recognized leader in precision metal stamping, injection molding, value-added assembly solutions and tooling.
At our Corporate Headquarters we have served the medical device industry, automotive industry, and industrial sector for over 50 years. Our vision as a company is to create an exciting environment that will attract and retain the finest people committed to manufacturing creative and innovative components and products.
Join our team where every day we push the boundaries of manufacturing technology.
Our highly respected precision metal stamping and injection molding company is seeking a skilled and motivated IT Technician is responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization.
Responsibilities:
- Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues.
- Provide software and hardware support including user support, upgrading, testing, and implementation.
- Setting up, supporting, and troubleshooting/repairing/upgrading computers, phones, printers, and servers; installing software, writing/running reports, and general user support in office and manufacturing areas.
- Software/hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software/hardware.
- Work with other IT staff with projects. Including in-depth research, hardware/software upgrades, purchasing, implementation, and testing.
- Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases.
- Create and maintain documentation: system configurations, internal IT procedures.
- Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software.
- User account administration (including door access).
Software Knowledge:
- Windows OS
- Microsoft Office
- Active Directory
- Working knowledge of network connectivity
- Working knowledge of computers, printers, peripherals, etc
- Good interpersonal, communication, and technical writing skills
- Detail oriented and good analytical skills
- Self-motivated and able to work independently without constant supervision
- 1-3 years technical support, Windows clients, Microsoft Office
- 1-3 years Windows administration & support
- 1-3 years network connectivity/security administration & support
- A.S. degree in Computer Science or equivalent technical training/certification
- Relevant certifications: CompTIA: A , Network , Server , Security
- Microsoft: MTA, MCP
- We are passionate about what we do. At the Weiss-Aug Group, we believe that we can make a difference through our work, every day.
- We are guided by our core values. We ensure that all our team members understand the critical nature of the products manufactured.
- We maintain professional respect for our employees within a family structure, based on equality and understanding.
- We are tenacious. We never give up on striving our goals and delivering successful manufacturing programs.
- We are results-driven. We establish clear measures of success and deliver results to our internal and external stakeholders.
- Competitive Benefits including Medical, Dental, Vision, 401K program, Educational Assistance Program and more.
- Time Off: Competitive time off package, including company paid holidays.
- Socializing: We strive to provide a culture of collaboration and fun.
