Retail Key Holder

Welcome Home is a beautiful, yet functional, home goods store. We specialize in heritage and craft brands. We stock linen for kitchen, bath, and table, culinary tools, and decor for the table & home. We work with brands such as Garnier-Thiebaut, Gien, Casafina, Lafco, Cereria Molla, DeBuyer, Mersea, and more!

We’re looking for someone who truly loves sales. Who fearlessly chats up strangers, and shares the joy, value, and history of our heritage quality table linen, tableware, home fragrance, and decor. A successful candidate has presence, maturity, and confidence.

Reporting to the Store Manager, This position is half-time, approximately 10-15 hours per week on Saturday & Sunday during the winter, with weekday hours available during spring & summer.

Consistent weekend hours are required for candidates of this role.

Team Culture

• We’re a small, family-owned and operated business, supported by an amazing team of retail professionals in each of our locations; we all roll up our sleeves
• We maintain a warm and welcome environment where all staff and customers are welcome regardless of their age, gender, family composition, religion, or identity
• We maintain a smoke free environment
• We’re a fail fast fail safe environment where we encourage our team to help us continuously improve
• We’re exceedingly professional; our dress code is business casual
• We’re detailed. We work with specialty products and heritage brands. Working with specialty brands requires getting to know their history, their quality, and what makes them last for generations.

About The Job

• Support the store manager in the execution of sales goals, store operations, and merchandising.
• Consult with, and assist clients in the selection of tableware, table linen, and cooking tools, based on their interests, personal styles, and needs; Support a culture of fabulous customer service
• Receive & manage inventory; lead special projects focused on merchandising and events
• Support training & onboarding part time staff; support location hiring & scheduling
• Assist with data cleanup and Shopify (our POS) updates
• Picking, packing, & shipping online orders
• Create social media stories and reels
• Dust and fold. Restock, count, and organize. We do this a lot.

You’ll gain…

• End-to-end experience in retail
• A warm, supportive, and friendly work environment
• Visual merchandising and product knowledge
• Inventory management and buying insight
• A competitive hourly salary, paid time off, and paid all team holidays

All candidates must have….

• Retail experience and a history of cross-category selling
• A passion for design; a strong sense of color and design
• Outgoing yet consultative personality
• Comfort rolling up their sleeves
• Strong organizational and time management skills
• Excellent administrative abilities, including Microsoft Excel
• Knowledge of local market and customer preferences
• Basic math skills and cash handling experience
• Basic social media experience with common platforms such as Facebook & Instagram

Social Style, Physical & Mental Health Requirements

• An outgoing, assertively friendly demeanor
• Listening comprehension: Ability to confidently and rapidly address questions and issues
• Extroverted ability to converse with strangers
• Comfort assessing and understanding facial, physical, and social cues
• Comfortable working solo
• Comfortable multi-tasking
• Able to manage personal stress and anxiety in a sometimes complex and sometimes crowded social space
• Lift at least 30 lbs and walk up and down a flight of steps at least 4-6 times a day. Our Easton location has a second floor retail area, and we go up to assist guests throughout the day.

All colleagues are hired with a 90 day probationary period to ensure organizational fit. We review performance on a quarterly basis. Colleagues frequently receive feedback to address opportunities or gaps in performance. This is a core element of our culture. We do not see feedback as bad - we see it as an opportunity.

We use iPads extensively. All candidates must be very comfortable navigating this technology. All employees are expected to demonstrate mastery of basic functions in our POS Application, Shopify, within the first 30 days of employment.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 10 – 15 per week

Benefits:

• Employee discount

Shift:

• Day shift

Application Question(s):

• Are you able to consistently work on Saturday or Sunday?

Experience:

• Retail: 3 years (Required)
• Merchandising: 3 years (Required)

Location:

• Easton, MD 21601 (Required)

Ability to Commute:

• Easton, MD 21601 (Required)

Work Location: In person

Salary : $18 - $20