What are the responsibilities and job description for the Office Tech Motor Vehicle - Greeley/ Ft Lupton position at Weld County, CO?
Compensation Range
$20.45 - $29.31
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Job Description Summary
Office Technician will perform a variety of clerical duties including answering phones and greeting the public which requires confidential, special terminology, and considerable exercise of independent judgment.
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Job Description
Compliance, Document Inspection, Assessing, and Auditing - 60%
- Employee is responsible for the examination of all documents pertaining to ownership, license fees and sales tax, and for identification.
- Employee is responsible for the collection of fees as required by law and in accordance to statutory guidelines.
- Issues permits, titles, registrations, handicap placards and license plates as appropriate.
- Ensuring accuracy and enforcing compliance with appropriate statutory regulations including but not limited to emissions standards, insurance requirements and secure and verifiable identification.
- Process all incoming mail; review documents received for completeness and accuracy; prepare for data entry; process mortgage mail, renewals, and drop-off work received.
- Must be able to research information on Motor Vehicle issues using various resources.
- Perform VIN inspections.
- Knowledge of newly enacted legislative bills regarding Motor Vehicle, tax regulations, and other federal, state, and local policies, laws, and requirements.
- This position acts as an agent for the State of Colorado.
- Knowledge of the principles of confidentiality related to the work assignment.
Customer Service - 30%
- Work involves heavy public contact; assisting the public with general inquires, assisting in researching and resolving complex tax, title, registration related problems and processing required paperwork.
- Assists the public by phone, through electronic media, and in writing regarding complex tax, title, registration related problems and processing required paperwork. Works to resolve complex transactions, utilizing negotiation and problem resolution skills with sensitivity to the voters’ needs and expectations.
- Perform voter registration and marriage licenses and perform oath of honesty as needed.
- Contact financial institutions or dealerships regarding customer paperwork; figure all sales tax due.
Office Duties - 10%
- Maintains assigned state inventory and files and records requires by the Colorado Department of Motor Vehicle.
- Participates in opening and/or closing functions as directed; verifying cash receipts, reconciling check, payport, and cash reports and running required accounting tapes. Resolves minor discrepancies when necessary, working to ensure that all monies collected are in balance.
- Covers sub-offices when called upon.
- Maintains a safe and clean working environment by complying with procedures, rules and regulations.
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Required Qualifications
Required for All Jobs
- Performs other duties as assigned
- Complies with all policies and standards
Required Education
High School Diploma/GED
Required Work Experience
3 years - Experience in an increasingly responsible position in an office setting or any equivalent combination of education and experience.
Knowledge, Skills and Abilities
Good oral and written communication skills.
Strong organizational detail and ability to multi task.
Ability to communicate effectively in both oral and written form.
Ability to work independently and in a team setting.
Ability to anticipate and solve problems.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to anticipate and solve problems.
Ability to maintain confidences, exercise mature judgment, and work harmoniously with others.
Ability to operate telephones, computer terminal, keyboard, photocopier, and printer/scanning instrumentation.
Ability to type a minimum of 50 words per minute.
Candidate must provide own transportation and be able to travel to the three different offices of the Weld County Clerk and Recorder.
Licenses and Certifications
DL NUMBER - Driver License, Valid and in State
Candidate must pass a criminal background check prior to employment start date.
Candidate must pass DPPA exam
This position is non-exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore eligible for overtime pay.
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Weld County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $20 - $29
