Technical Services Supervisor

Technical Services Supervisor

Pay Grade : 56

Compensation / Benefits : $28.63 - $38.74 / hr; Full-time benefits

FLSA Classification : Exempt

Hours : 40 hrs / wk Full-Time

Location : Administration & Support Services Office, Greeley

Department : Collection Resources

Supervisor : Collection Resources Manager

Supervises : Acquisitions Assistant, Bibliographic Services Clerk, and Materials Assistant

Deadline for Application : February 11, 2025

Role :

Supervises the operations of the Bibliographic Services function of the Collection Resources Department including acquisitions, serials, processing, mending and inventory control; maintains the integrity of the data in the Information Library System; and maintains the digital collection by selecting electronic resources and updating website interfaces and content.

Major Duties and Responsibilities :

25% - BIBLIOGRAPHIC SERVICES SUPERVISION - Sets standards for the Bibliographic Services and related District operations; plans, develops, and implements those standards in order to provide quality service; communicates planning and organizing information and decisions to Bibliographic Services staff to ensure the proper functioning of the Bibliographic Services unit; evaluates and recommends new processes and procedures for the department. (Essential)

20% - DIGITAL COLLECTION DEVELOPMENT AND MAINTENANCE - Responsible for selection of databases as part of a digital collection development by evaluating and analyzing various collection areas, negotiates vendor relations, license agreements and pricing, and contracts with database providers in order to select databases for the collection, monitors budget in order to spend allocated dollars on databases for digital collection, coordinates access authentication, troubleshoots access and content related issues in order to provide access to database collection, works collaboratively with Librarians and other public services staff, provides technical assistance to staff in order to ensure database access, and develops the digital collection in accordance with the goals of the collection development policy in order to provide a collection that meets the community's needs. (Essential)

20% - STAFF PERFORMANCE MANAGEMENT - Sets performance objectives for staff; observes and documents performance; recognizes, rewards and disciplines performance; and recommends adjustments to pay in order to manage the pay and performance of staff. (Essential)

20% - ILS DATA MAINTENANCE, REPORTING AND ANALYSIS - Liaises with Information Technology and Innovation department and the ILS Administrator in configuration, testing, monitoring, troubleshooting and account management of the ILS, using administrative rights to the ILS; in conjunction with the Collection Resources Coordinator, maintains the quality of the information in the ILS database by manipulating system to reflect organization practices / procedures; develops, reports, and analyzes data for Collection Resources and District reporting in order to recommend improvements for operations; provides input to the functionality of the system in order to maintain usefulness. (Essential)

5% - COLLECTION MAINTENANCE - Coordinates the inventory of collections and flow of materials by use of the Digital Library Assistants and the circulation automation system; provides technical support to employees; oversees contracts with vendors who provide service solutions; researches new technologies and identifies areas of improvement in order to maximize inventory control efficiencies. (Essential)

5% - STAFF SELECTION - Selects staff by interviewing candidates for vacant positions, assessing qualifications, and recommending for hire the candidate that most closely meets the desired qualifications at a starting wage reflective of the hiring strategy and overall staffing plan for the operational unit. (Essential)

5% - OTHER DUTIES - Conducts electronic resource training for staff, may act as Person In Charge (PIC), assists the Collection Resources Manager to ensure the smooth operation of the department. (Non-Essential)

Minimum Requirements :

Education :

Master of Library and Information Science

Experience :

One to three years of similar supervisory experience, recent practical working knowledge with ILS systems, experience with acquisitions, serials and cataloging.

District Success Factors :

Focuses on the customer

Initiative

Contributes to a positive work environment

Strategic thinking

Pursues personal development

Takes pride in the workplace

Emotionally intelligent

Tactful

Knowledge of public library operations

Creativity

Job Success Factors :

Knowledge of public library goals, policies and services

Knowledge and experience working with floating public library collections

Knowledge of the principles, methods, and practices of professional library science and administration

Knowledge of reader interest levels and group and community interests

Knowledge of professional library literature, multi-media, and library technology

Knowledge of the principles, practices, theory and applications of public personnel management

Knowledge of print and online reference resources

Knowledge of MARC records format, AACR2 rules, RDA, Dewey Decimal Classification System, and Library of Congress subject headings and authority record maintenance

Knowledge of digital content processes

Knowledge of web proxy / content filtering software

Skill in navigating online databases

Skill in customer relations

Skill in supervision

Skill in oral and written communication

Skill in Integrated Library Systems (ILS)

Skill in Windows, Word, Internet Explorer, and Outlook

Skill in HTML

Proficiency in using an online library catalog system including report writing

Able to align strategy with people, processes and systems

Able to model expected employee behavior

Able to budget and plan

Able to organize and evaluate the work of professionals, paraprofessional, and other library personnel

Able to analyze issues and make informed recommendations

Able to operate various office equipment including copiers

Physical Success Factors :

Able to lift at least 15 pounds

Able to push loaded book cart up to 150 pounds

Benefits : Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Accidental Death and Dismemberment (AD&D) Insurance

Short-Term Disability

Long-Term Disability

401(a) Defined Contribution Retirement Plan

457 Deferred Compensation Plan

Flexible Spending Accounts for transportation, dependent care and medical expenses

Tuition Reimbursement

Paid Leave

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Salary : $29 - $39