Department : Community Pharmacy
Reports To : Pharmacist in Charge
This job involves working in both Pine City and Mora
Salary : Pharmacy Tech Certified : $21.56 - $32.35 per hour, based on experience and qualifications.
Salary : Pharmacy Tech Non-Certified : $21.05 - $29.16 per hour, based on experience and qualifications.
SUMMARY
The Pharmacy Technician is responsible for counting, pouring, filling and processing roles associated with each prescription. He / she will also be responsible for many of the day-to-day operations of the pharmacy and professionally interacting with patients and other Health System Staff. He / she will perform these duties in accordance with the standards, laws, regulations and policies of the profession, applicable regulating bodies, and the Health System.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (others may be assigned)
Professional Service
- Professionally greet and engage patients and customers as they enter the pharmacy or on the telephone
- Properly respond to or triage questions from patients, customers, coworkers or other Health System staff, whether via phone or face-to-face
- Properly maintain patient profiles including, but not limited to, demographic information (name, birth date, phone number, allergies, address, gender), medical disease history, medication history (including over-the-counter medications if possible), insurance information, easy-open cap authorization
- Supports policies and procedures of the Health System
- Assists in job development, cross-training and training for new employees and students
- Participates in staff meetings; attends and participates in other meetings as necessary
- Maintains professional competence through participation in continuing education programs. Maintains and supports involvement and contact with professional peer organizations
Computer Entry and Filling
Accurately input prescription information for transmission to insurance companies, thereby decreasing risk of audit; understand proper DAW use and documentationResolving rejected claims by speaking with pharmacist, coworkers, providers or third-party insurance companies to help best serve our patientsAccurately count, measure or mix prescription medications as allowable by pharmacistAccurately present final preparation of prescription medication in appropriate container, applying proper labeling (including auxiliary labels) and maintaining pharmaceutical eleganceCommunicate medication profiles (including medication summaries for tax purposes) verbally or on paperto requesting individual as allowable by privacy laws and comfort level of technicianAccess the Minnesota Prescription Monitoring Program with suspected drug abuse / diversion behaviors (i.e. patient using multiple providers, early refills, using cash instead of insurance) and alert pharmacist if these behaviors or suspected / confirmed abuse is occurringClinical Responsibilities
Use his or her pharmaceutical knowledge to help pharmacist ensure patient is receiving a safe, effective and affordable medicationAccurately respond to or triage questions from providersAccurately obtain and document refill authorizations from providers as allowableComplete CE requirements as required by the Minnesota Board of PharmacyInventory Management Responsibilities
Accurately receive, unpack, and check merchandise to ensure it is received properly and in acceptable conditionSeparate and place invoices in proper locationLabel pharmaceuticals appropriately and place in proper location of the pharmacyUpdate electronic pharmacy inventory as necessaryDevelop knowledge of inventory control to best manage our patient's needs and the financial goals of FirstLight Health SystemGain understanding of 340B billing and importance of proper documentationAssist pharmacist with monthly C-II inventoryManage shelves to ensure expired medications are removed and designated to be sent to appropriate company for return / creditPharmacy Maintenance Responsibilities
Help maintain overall neatness of entire pharmacy to help create a professional workplace environmentMaintain neat working environment to help ensure accurate filling of prescriptionsHelp ensure areas visible to patient are dusted regularly and floors are kept clean and free of garbageEnsure bottle bays are dusted and are presented in a clean, organized fashionHelp with ordering / stocking of caps, vials, labels, bags, paper, and other office suppliesHelps organize, display and clean over-the-counter (OTC) shelvesHelps to file, sort and organize hard copy prescriptions for storage / disposalSpecific Program Requirements
Understand and follow the laws outlined in the Health Insurance Portability and Accountability Act (HIPAA) to protect security and privacy of our patientsReport Breaches to Pharmacist-In-Charge (PIC) for appropriate documentation
Understand and follow state laws concerning methamphetamine precursor salesUnderstand and follow Medicare B requirements for proper processing and transmission of Durable Medical Equipment (DME) claimsBB Pathogens / safe handling of sharpsUnderstand and follow tamper proof prescription requirements outlined by MedicaidPoint of Sale (POS) Responsibilities
Understand POS systemAble to key sales into cash registerAble to collect payment and properly give proper change to patientProperly package final product to be given or mailed to patient. This includes verification of correct patient by using at least 2 pieces of demographic information (i.e. name, date of birth, phone number, address, etc.). Technician will not offer this information, but rather have patient confirm his / her informationEDUCATION and / or EXPERIENCE
High School Graduation or GED equivalent AND 18 years of age or olderRegistered as a technician in Minnesota and has completed or is in process of completing a board-approved, accredited certification training programHave a working knowledge of business math and ability to apply concepts such as fractions, percentages, ratios and proportions to practical situationsPrioritization skills and time management skills essential. Computer skills / experience is helpfulUnderstand maintenance of registration and proper continuing education (CE) requirements in MinnesotaAbility to read and converse fluently in EnglishBe very detail-oriented and have an understanding of the important role he / she plays in the overall health care systemBe able to use a variety of technical equipment effectively, i.e. computers, cash registers, credit card processing equipment, phones, fax machines, copiersBe able to handle stressful situations and difficult patients or customersAbility to work weekdays and Saturday morningsAttendance to scheduled shift and punctuality are requiredPHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand; walk; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit, climb or balance, and taste or smell. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
Welia Health is an equal-opportunity employer. Learn More
Salary : $21 - $29
