What are the responsibilities and job description for the Front Desk Receptionist position at Well Health Labs?
Job Summary:
We are seeking a professional and customer-focused Front Desk Receptionist to join our medical laboratory team. The ideal candidate will be responsible for providing excellent customer service, managing patient check-ins, handling administrative tasks, and ensuring smooth daily operations at the front desk.
Key Responsibilities:
- Greet and assist patients, visitors, and healthcare professionals in a friendly and professional manner.
- Schedule patient appointments and manage the laboratory’s appointment system.
- Verify patient information, insurance details, and process payments as needed.
- Answer phone calls, respond to inquiries, and provide accurate information about lab services.
- Accession samples into the Laboratory Information System (LIS) accurately and efficiently.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Handle incoming and outgoing mail, emails, and other communications.
- Coordinate with laboratory staff to ensure timely processing of lab tests.
- Maintain a clean and organized front desk and waiting area.
- Assist with data entry, record-keeping, and other administrative duties as assigned.
Qualifications & Requirements:
- High school diploma or equivalent (Associate’s degree preferred).
- Prior experience in a medical office, lab, or healthcare setting is a plus.
- Experience with LIS (Laboratory Information System) or willingness to learn.
- Strong communication and interpersonal skills.
- Proficiency in using computers and office software (MS Office, electronic medical records).
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of medical terminology and insurance billing is a plus.
- Professional appearance and demeanor.
Schedule:
- Full-time or part-time positions available.
- Monday – Friday with occasional weekend shifts.
If you are an organized, detail-oriented professional with a passion for providing excellent patient service, we encourage you to apply!
Job Types: Full-time, Part-time
Pay: $14.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Ability to Commute:
- Euless, TX 76040 (Required)
Ability to Relocate:
- Euless, TX 76040: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $19
