Office Manager Holistic Pediatric Office

Overview

We are seeking a highly organized, proactive, and compassionate individual to serve as the office manager in our thriving pediatrics holistic clinic. This role supports the day-to-day operations of the clinic, ensuring a seamless patient experience, efficient administrative processes, and alignment with our mission of providing holistic, patient-centered care. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a commitment to fostering a positive workplace culture.

Key Responsibilities

Administrative Support

Assist the Clinical Manager in overseeing daily operations, including scheduling, patient flow, and staff coordination.

Supervise front desk operations, ensuring excellent phone etiquette and customer service.

Handle correspondence, emails, and phone calls.

Maintain accurate patient records and ensure compliance with privacy regulations (e.g., HIPAA).

Organize meetings, take minutes, and follow up on action items.

Patient Experience

Greet patients and families warmly and address questions or concerns promptly.

Ensure a welcoming and comfortable environment that reflects the clinic’s holistic values.

Assist with patient intake, forms, and appointment reminders.

Facilitate communication between patients and providers as needed.

Operational Coordination

Support the Clinical Manager in managing inventory of supplements, remedies, and supplies.

Coordinate with vendors, service providers, and other external partners.

Assist with staff scheduling and monitor clinic workflows for efficiency.

Help implement and maintain clinic policies and procedures.

Marketing and Community Engagement

Assist with social media content creation, email newsletters, and promotional materials.

Coordinate patient education initiatives, workshops, and community outreach events.

Maintain an active presence in fostering relationships with local organizations aligned with the clinic’s mission.

Qualifications

Proven experience in healthcare administration or similar support role, preferably in pediatrics or holistic medicine.

Excellent communication and interpersonal skills, with a focus on customer service.

Strong organizational and time management abilities, with attention to detail.

Proficiency in office software (e.g., Microsoft Office, Google Workspace) and experience with electronic medical record (EMR) systems.

Knowledge or interest in holistic medicine and pediatrics is a strong plus.

Ability to handle sensitive information with discretion and professionalism.

Key Attributes

Positive and compassionate demeanor.

Problem-solving mindset and ability to adapt to a fast-paced environment.

Team-oriented with a willingness to assist wherever needed.

Passionate about providing holistic, integrative care for children and families.

Work Environment

This position requires working in a clinic setting with direct interaction with patients, families, and staff. Some weekend or evening availability may be required for community events or extended clinic hours.

Benefits

Competitive salary based on experience.

Collaborative and supportive work environment.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Leadership: 2 years (Preferred)

Ability to Commute:

• Oak Brook, IL 60523 (Required)

Ability to Relocate:

• Oak Brook, IL 60523: Relocate before starting work (Preferred)

Work Location: In person

Salary : $24