What are the responsibilities and job description for the Operations Manager position at Well Seasoned Table?
About Well Seasoned Table
Well Seasoned Table is a farm-house spice company nestled in the heart of Southern Appalachia. We source from small organic domestic farmers and producers to bring the freshest flavors and exceptional quality to tables everywhere.
Job description
The Operations Manager is responsible for the maintenance and management of all staff, processes, systems, equipment and supplies. This position is accountable for quality assurance of all Well Seasoned Table ingredients and finished products as well as keeping WST compliant and in accordance with all food safety protocols and certifications.
Key Responsibilities and Tasks
Manage Production at Well Seasoned Table
- Oversee the production of Well Seasoned Table products
- Maintain product manufacturing machinery:
- Troubleshoot and perform basic maintenance, schedule servicing as needed
- Manage our ERP system.
- Assist with onboarding and setup of new ERP system
- Maintain inventory and make adjustments in ERP system as needed
- Schedule/enter production into ERP
- Ensure batches are scaled in accordance with order volume
- Assign and record batch codes, observe lot tracking and traceability protocols
- Upkeep recipes with accurate adjustments in our MRP program as well as keeping SOPs up-to-date
- Communicate low stock to the rest of the team, and adjust website
- Assist with manual inventory counts and entry 2x per year
- Observe FIFO and rotate/age-out stock as needed
- Maintain quality assurance standards
- Lead weekly production meetings
- Train/manage production staff including providing regular feedback
Co-manage Chef’s Line Sales Program with Sales Manager
- Respond to incoming Chef’s Line inquiries
- Ensure that Chef’s Line orders are processed and filled
- Manage Custom Orders - work with customers, determine COGS and costing, enter into ERP, price out retail units
- Work with our Sales Team to develop outreach programs to attract chefs and food manufacturers for new Chef’s Line accounts
Manage Food Safety
- Maintain Certifications
- Develop and implement new allergen control and awareness program at Well Seasoned Table
- Manage lot tracking system for all ingredients in ERP system
- Keep blend BOMs (bill of materials) current to allow for accurate traceability
- Lead staff hygiene and safety trainings, perform mock recalls 2x per year, perform mock crisis exercises, etc.
- Schedule & manage Cleaning Team to ensure cleanliness of the facility and assign cleaning tasks; develop new cleaning procedures as needed
- Maintain facility cleaning and hygiene supplies and reorder as needed
- Manage facility laundry service (currently on-site)
Supervisory Education and Quality Assurance Trainings
- Provide staff trainings, feedback, and reviews
- Assist in leading education and QA discussions at staff meetings
- Observe and suggest improvements in ingredient sourcing/blend ingredients as needed
- Maintain and continue to develop SOPs for quality standards
- Provided staff training on SOPs for proper storage of spices and blends
Skill and Capability Requirements
- At least 3 years experience in the food service (operations, kitchen management, farm management, production)
- Experience in specialty food manufacturing
- Mechanically savvy, able to take apart, put back together and troubleshoot machines.
- Detail Oriented, organized and efficient.
- Able to work under pressure to meet deadlines.
- Ability to interact with all levels of customers, coworkers, and management
- Able to lift 50 lbs
- Able to stand for 8 hrs.
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 30 per week
Schedule:
- Monday to Friday
Ability to Commute:
- Candler, NC 28715 (Required)
Ability to Relocate:
- Candler, NC 28715: Relocate before starting work (Required)
Work Location: In person
Salary : $25