What are the responsibilities and job description for the Finance Optimization Manager position at Wellby?
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Position Summary
The Finance Optimization Manager is primarily responsible for managing the daily operations of the Finance Optimization team, departmental planning and delivering easier and more efficient processes through various financial systems. This position oversees all aspects of Finance Optimization, ensuring operational efficiency, regulatory compliance, and vendor operational management. The manager will lead a team of professionals in driving innovation and continuous process improvement throughout the division. This position is crucial in managing the configuration, maintenance, and validation of processes within various financial systems. The Finance Optimization Manager will collaborate with stakeholders to design, troubleshoot, and configure enhancements and resolve finance system related issues. This position will be responsible for creating and providing accurate reporting and ensuring data integrity through multiple financial systems.
Principle Duties and Responsibilities
Willingness and ability to exhibit Wellby Core Values every day.
Works with purpose and is driven to provide the best team member experience.
Supervises the daily operations of the Finance Optimization team, including scheduling, training, hiring, coaching and conducting evaluations.
Manages and executes critical priorities for the CFO division by driving finance system projects and enhancements.
Implements financial system improvements to ensure efficiency and accuracy for the division.
Manages system implementations and enhancements lifecycle across all phases (design, build, test and deploy) ensuring clearly defined project scope and requirements aligning to objectives, provide input of detailed project plans, identify and communicate upstream and downstream system and related process impacts, gas, risk and dependencies.
Identify gaps and provide technical expertise in business requirements for system functional specifications and scale new/current systems, processes, and procedures in a cost-effective manner.
Identify risks and continuously contribute to the development and enhancement of processes to enable enhanced controls design, ensuring divisional policies and requirements are accurately reflected in the financial systems applications.
Develops and maintains process documentation, user documentation, system training and support procedures.
Provide support on the finance systems operational tasks, including but not limited to monitoring of bugs and issues and ensuring issues are resolved in a timely manner.
Implement future enhancements and changes to streamline, automate, and transform financial processes that drive efficiency.
Analyzes complex problems and implements resolution.
Collaborates with stakeholders to improve processes and outcomes.
Contributes to the development of the Finance Optimization roadmap throughout the implementation lifecycle of new features and executes post-production support.
Manages, tests and validates financial systems software releases, upgrades, and enhancements.
Maintains current system configurations and collaborates with team members/vendors to resolve issues within the financial systems.
Maintains vendor relationships by monitoring service level agreements, holding performance meetings, and reviewing scope of work documents to obtain cost proposals for enhancements and changes.
Collaborates with management and project teams for implementing and maintaining products and services, which includes procedure development and problem resolution.
Ensures data integrity for all financial systems.
Maintains strong internal controls and monitors with strict adherence to internal policies, procedures, practices and regulatory requirements for all daily operations.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities (KSA)
Knowledge of Wellby’s organizational functions and general operating policies and procedures.
Knowledge of secretarial practices and procedures, business English, spelling, and punctuation.
Knowledge of personal computer, utilizing Microsoft Office Suite and other software’s.
Skilled in operating computer equipment and general office machines such as personal computers, copiers, projection equipment, audio/video, Microsoft Teams, Zoom Video Communications, and adding machines.
Ability to think strategically about systems and data with an understanding of accounting cycles and database relationships with financial systems.
Ability to define, measure and analyze processes to identify improvement opportunities.
Ability to leverage data to gain insights and creatively solve business problems.
Ability to maintain confidential and meticulous records.
Ability to communicate clearly and concisely, orally and in writing.
Ability to efficiently understand and follow oral and written instructions, perform routine duties without close supervision, and establish and maintain effective working relationships with other team members.
Ability to coordinate several concurrent activities simultaneously.
High level of professionalism, good judgement and initiative
Ability to manage a team, both internally and externally and has strong supervisory and coaching skills.
Ability work well under pressure while consistently meeting time sensitive deadlines.
Ability to add value and continuously seek opportunities for improvement both individually and for the organization.
Supervisory Responsibilities
The team member has supervisory responsibilities.
Complexity & Scope of Work
The team member will ensure policies, procedures, and programs are consistently administered, aligned with organizational goals, and compliant with professional standards.
The team member performs routine and generally related tasks without supervisory direction.
Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
Courses of action are determined by established procedures and/or the Vice President of Finance Optimization.
The team member’s work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
The team member uses independent judgment in making decisions.
Physical Demands & Work Environment
The physical demands and work environment characteristics described here represent those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
To perform this job successfully, the team member is frequently required to remain in a stationary position 50% of the time. Daily movements include sitting, standing, reaching, and grasping; operating computers and other office equipment; moving about the office; and attending possible onsite and offsite meetings.
The team member must be able to exchange information, in person, in writing, and via telephone. Some degree of stress results from contact with management and other team members.
The ability to observe details at close range (within a few feet of the observer).
Must be able to occasionally lift items weighing up to 25 pounds across the office and load them onto shelves for various needs.
The noise level in the work environment is usually moderate.
Work involves the typical risks and discomforts associated with an office environment but is usually in an adequately cooled, heated, lighted, and ventilated area.
Minimum Qualifications
Bachelor’s degree in accounting, finance, computer science, or related field
Minimum five (5)- seven (7) years of experience in finance, financial analysis, or related area, along with training that provides the required knowledge and skills.
Minimum of two (2) – three (3) years of supervisory or management experience required.
Preferred Workday financial, nCino, Symitar, and/or Profitstar experience.
Preferred experience in business process design and facilitation.
Showcases excellent analytical and evaluation skills.
Bondable
For All Candidates
This is a Full-Time, Salary (exempt) role.
Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please contact Human Resources.
Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email careers@wellbyfinancial.com or call 281-226-1696 for assistance.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
