Machine Learning Engineer

Company & Culture

Welldoc®, a digital health leader revolutionizing cardiometabolic care, is integrating personalized, real-time and actionable insights into the daily lives of individuals living with cardiometabolic conditions, enabling improved health and outcomes. Welldoc’s comprehensive digital health platform provides AI-powered digital coaching across pre-diabetes, diabetes, hypertension, heart failure and weight and obesity management, with integrated mental wellbeing and sleep support. Welldoc’s flagship product, BlueStar®, is an FDA-cleared digital health solution that guides individuals through the complicated journey of living with diabetes by enabling them to self-manage their care while enhancing connections to their healthcare team. These capabilities are now integrated into the Welldoc platform, providing comprehensive and flexible support across conditions. Welldoc partners with health plans, health systems and employers with the goal of extending care, improving health and reducing costs. The company has achieved 11 510(k) clearances for diabetes functionality within its digital health platform, and an IP portfolio of 43 patents for its advanced AI and first-in-class tech. With over 75 clinical publications, Welldoc has also built an extensive library of clinical research, including many publications focused on the value of combining CGM with AI-powered digital health solutions. Welldoc is a thought leader in the evolving world of AI powered digital health and has been showcased in prestigious conferences and publications, including South by Southwest, Wall Street Journal and the Economist. Welldoc has been named the “Best Overall Digital Health Company” by MedTech Breakthrough. The company recently received the 2024 Innovation Award and was a finalist for the AI Excellence Award from Business Intelligence Group.

For more information, visit https://welldoc.com/. Follow us on LinkedIn and Twitter.

At Welldoc, we are focused on transforming healthcare by creating an environment that fosters collaboration, learning, and innovation. We value the personalities and experiences of every one of our team members, giving everyone the opportunity to thrive as we make our mission a reality.

Welldoc has been certified as a Great Place to Work for the last 3 years. If you are inspired by innovation and the power of cutting-edge science to help individuals live healthier lives, we would love to hear from you!

*Welldoc® Diabetes and Welldoc Diabetes Rx is an FDA-cleared medical device, intended for use by healthcare providers and their adult patients with type 1 or type 2 diabetes. For full labeling information, visit www.welldoc.com. The other Welldoc App products are non-FDA-cleared and intended to promote general wellness and education/self-management of various chronic disease states.

Job Purpose

We are seeking a skilled and experienced Machine Learning Engineer to join our team.The ideal candidate will have a strong background in Python and PyTorch, along with 3-5 years of experience deploying ML/AI models to production. This role requires excellent analytics skills and a good working knowledge of Databricks. You will work closely with data scientists, clinicians, software engineers, and product teams to design, build, and optimize scalable machine learning solutions.

Responsibilities

·       Develop, train, and optimize machine learning models using PyTorch and other ML frameworks.

·       Deploy and maintain ML models in production environments, ensuring scalability, performance, and reliability.

·       Utilize Databricks for data processing, model training, model deployment, and pipeline optimization.

·       Deploy Retrieval-Augmented Generation (RAG) pipelines to production for improved AI-driven applications.

·       Collaborate with data engineers to design and implement ETL workflows and data pipelines.

·       Perform rigorous testing, validation, and monitoring of deployed models.

·       Optimize model inference for low latency and high throughput applications.

·       Work with stakeholders to translate business problems into ML solutions.

·       Stay up to date with the latest advancements in machine learning, deep learning, and AI deployment strategies.

Required Skills & Experience

Required Qualifications

·       Proficiency in Python and ML frameworks such as PyTorch.

·       3-5 years of experience deploying machine learning models to production.

·       Knowledge of MLflow for experiment tracking and model management.

·       Strong experience with Databricks for ML development and deployment.

·       Hands-on experience with MLOps, CI/CD pipelines, and cloud-based deployment (AWS, Azure, or GCP).

·       Solid understanding of data structures, algorithms, and software engineering principles.

·       Experience working with large-scale datasets and distributed computing frameworks.

·       Experience with deploying Retrieval-Augmented Generation (RAG) pipelines to production.

·       Excellent analytical and problem-solving skills.

·       Strong communication skills and ability to work in a collaborative team environment.

Preferred Qualifications

·       Experience deploying models in the healthcare domain.

·       Experience with feature engineering, data preprocessing, and model explainability.

·       Knowledge of containerization (Docker, Kubernetes) and workflow orchestration tools.

·       Familiarity with LLMs, NLP, or reinforcement learning is a plus.

Welldoc operates in ISO 13485 and MDSAP regulated and HITRUST and SOC 2 Type II compliant environments.  Therefore, it is expected that all employees will have either, prior experience working in  those environments or, will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education                                   

·       Bachelor’s degree in Computer Science, Data Science, Business Analytics, or a related field (Master’s preferred with 3-5 years of experience).

Compensation & Benefits

Welldoc offers a competitive compensation package which, in addition to salary, includes generous PTO, medical insurance, dental insurance, vision care, life and disability insurance, retirement benefits.and the opportunity to participate in health savings accounts and/or dependent care accounts. The anticipated salary range for this position is 100-140K/year with the expectation that most candidates will fall around the midpoint of the range

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process.  This screening is in connection with requirements set by certain of the Company’s customers, with which you may be working in this role, and will at all times be administered under all applicable laws. 

Welldoc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We offer an inclusive workplace and will not tolerate discrimination against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status or parental status.