NIGHT AUDITOR

PART TIME  NIGHT AUDITOR

Job Summary:
To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.

REQUIRED  Scheduled Hours  - 10PM-6AM or 11PM-7AM

REQUIRED Scheduled Shifts - Tuesday- Saturday

Essential Job Responsibilities:   

• Required to work Overnight hours 10:00pm- 6:00am or 11pm-7am; weekends a must.
•   Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
•   Performs all required audit reports.
•   Balances all cash receipts and work performed during the audit shift; makes cash deposits
•   Prepares the front office for the 'A' shift and resets day’s business.
•   Acts as the manager on duty during the night time hours.
•   Attends and actively participates in all front office meetings.
•   Participates in all training and cross training programs.
•   Interact with and supervise Security personnel.
•   Ensure timely delivery of USA Today papers to guest rooms.
•   Ensure breakfast hangers are retrieved from guest room doors.
•   Ensure folios are printed out and distributed properly.
•   Enforces hotel policies and disruptive guests.
•   Ensures guest safety/satisfaction
•   Act as responsible liaison in overseeing the gift shop monies collected and inventory
•     Performs the following duties as a Guest Service Representative during the night time hours:
•    Greets, registers, and assigns rooms to guests.
•    Issues room key and escort instructions to Bell person or directly to guest as appropriate.
•    Date-stamps, sorts and racks incoming mail and messages.
•    Transmits and receives messages using equipment such as telephone, fax and switchboard.
•    Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions
•    Keeps records of room availability and guests' accounts.
•    Computes bill, collects payment and makes change for guests.
•    May make, confirm and cancel reservations for guests.
•    May post charges such as room, food, liquor or telephone by hand or machine.
•    May make restaurant, transportation or entertainment reservations for guests.
•    May deposit guests' valuables in hotel safe or safe-deposit box.
•    May order complimentary flowers or champagne for special guests.
•   Other duties as assigned
  Skills and Abilities:
• Communication skills ( verbal and written)
•   Use personal judgment and specialized knowledge to give information to people.
  •    Communicate well with many different kinds of people.
  •    Change easily and frequently from one activity to another such as from typing to interacting with guests, to searching for information in a directory, to using a telephone ( multi-task at high volume )
  •    Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
•     Ability to solve guest issues in the absence of management

Experience/Education:

High School Diploma or GED

Previous hotel night auditor experience required ( a minimum of 1 year consecutively )

Previous hotel front desk experience preferred ( a minimum of 1 year)

Current or Previous accounting experience required ( minimum of 1 year)

Pay Frequency and Benefits:

• Biweekly pay schedule
• Vacation Time 
• Sick Time
• Holiday Pay 
• 401K
• Medical/Dental/Vision/Life Insurance eligible after company waiting period (Full time Employment Status Required) 
• Employee hotel Discount
• Employee Lunch
• Employee Parking
• Flexible Scheduling

Location:

• 1 work location – Memphis, TN 
• No Remote Work 

The Westin Memphis Beale Street provides equal employment opportunities and is a Drug Free Work environment.