Patient Care Coordinator

Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within our healthcare facility. This position involves managing patient interactions, coordinating appointments, and providing essential administrative support. The ideal candidate will possess strong organizational skills and a compassionate approach to patient care, contributing to the overall efficiency of our eye care office.

Duties

• Greet patients upon arrival and assist with the check-in process to ensure a welcoming environment.
• Schedule, confirm, and manage patient appointments while maintaining an organized calendar.
• Collect and verify patient information, including medical history and insurance details.
• Communicate effectively with patients regarding their care plans, treatment options, and follow-up appointments.
• Collaborate with healthcare providers to facilitate smooth patient flow and address any concerns.
• Maintain accurate patient records in compliance with privacy regulations and medical terminology standards.
• Assist in administrative tasks such as filing, data entry, and managing correspondence.
• Handle inquiries from patients via phone or in-person, providing information about services offered.

Skills

• Proficiency in office procedures and administrative support within a eye care office setting.
• Strong organizational skills to manage multiple tasks efficiently while maintaining attention to detail.
• Excellent interpersonal skills to foster positive relationships with patients and staff alike.
• Ability to work collaboratively within a team environment while demonstrating empathy and professionalism.
• Competence in using office software applications for scheduling, record keeping, and communication purposes.

This role is essential for enhancing the patient experience and ensuring the operational success of our healthcare facility. If you are passionate about patient care and possess the necessary skills, we encourage you to apply.

Job Types: Full-time, Part-time

Pay: From $28.00 per hour

Expected hours: 35 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• No nights
• No weekends

Ability to Commute:

• Wellesley, MA 02482 (Required)

Ability to Relocate:

• Wellesley, MA 02482: Relocate before starting work (Required)

Work Location: In person

Salary : $28