What are the responsibilities and job description for the Kennel Assistant position at Wellhaven Pet Health?
WellHaven Pet Health Coon Rapids is an AAHA-accredited clinic at the forefront of veterinary care, and we are seeking a Full-Time Kennel Assistant to join our growing team! We pride ourselves on being AAHA-accredited and having Fear Free certified staff members who utilize techniques to provide a safer and more enjoyable experience for the staff, the clients, and especially the patients. We passionately believe in the importance of preventative care and offer affordable options through Care Companion Wellness Plans. We practice high-quality medicine for every patient and recommend complete diagnostic in-house workups for all sick patients. Our hospital is equipped with digital radiographs, complete in-house IDEXX equipment, ultrasound, and therapeutic laser treatments. You will collaborate with a fun and close-knit team to assist pet parents in getting the best medical care a veterinary practice offers. We also have strong partnerships with local pet rescue organizations and love giving back and working with the community to help these pets in need.
Job Summary
The Kennel Assistant is responsible for maintaining the cleanliness and organization of the hospital. This includes cleaning kennels, floors, counters, and exam rooms. Additionally, the incumbent will assist in organizing the hospital by storing incoming orders and restocking supplies in cabinets, drawers, and the refrigerator.
Key Responsibilities
Main Accountabilities:
- Perform cleaning tasks, including kennels, floors, counters, and exam rooms
- Complete all assigned hospital duties before the end of the shift
- Organize the hospital, restock supplies in an orderly manner, and notify the team when supplies are running low or need to be reordered
- Contribute to the day-to-day flow and efficiency of the hospital
- Assist with patient restraint when needed
- Follow hospital protocols to maintain a sterile, clean, organized environment
Customer Service Delivery:
- Consistently provide professional, efficient, and exceptional service
- Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients
Other:
- Adhere to OSHA standards and regulations as outlined in company policies
- Ability to perform other job duties as assigned
Required Skills and Knowledge
Ability to:
- Takes own initiative
- Advocate for the success of the hospital
- Work independently and exercise good judgment
- Multi-task effectively
- Remain action-oriented and effectively set priorities
- Learn new computer software systems (EMR, Scheduling, etc.)
- Provide a high level of accountability
Experience/Knowledge in:
- Handling and restraining dogs, cats, and exotic animals
- Providing basic animal care, such as feeding, bathing, grooming, and monitoring for signs of distress or illness
Demonstrates:
- High level of accountability
- Strong organizational and efficiency skills
- Willing to adapt and learn new things
Education and Experience
- High school diploma or equivalent
- Previous veterinary hospital experience is a plus!
Work Location, Environment, and Physical Requirements
- The Kennel Assistant position is performed onsite at our hospital or at an approved offsite event location. Remote work is not available for this position
- Hospital environment includes limited space, smells from pet waste, and noise (barking, etc.)
- Schedules may include 10 hour shifts, Saturdays, evenings, and holidays
- Good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment, and read information
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to lift 25 pounds
- Able to stand, walk, stoop, kneel, crouch, and climb
- May routinely be exposed to pets that may bite or scratch, biological hazards, anesthesia medications (smells), radiation if near an Xray machine, prescription medications, including controlled substances
Additional Information
Our hospital is part of the WellHaven Pet Health (WellHaven) network of hospitals. This allows us to have a more extensive and stronger support system, connecting with other hospitals in the area while remaining autonomous.
WellHaven helps veterinarians, and their teams succeed both personally and professionally. We value our medical teams and strive to support each team member each and every day. Our focus on personal growth, practice support, and life balance frame the relationship we want to have with our hospital teams. This people-first approach has made a considerable difference in the lives of our teams, clients, pets, our communities, and the health of our hospitals.
Weve been recognized in Inc. Magazine for making a difference in our community and in Forbes for being named one of America's Best Startup Employers. It is an exciting time to be part of the WellHaven team and an excellent time for you to consider joining us!
Please learn more about WellHaven at www.wellhaven.com.
WellHaven Benefits
WellHaven offers competitive pay and a great benefits package.
Please review our benefits package at: https://wellhaven.com/wellhaven-employment-benefits/
Commitment to Diversity
WellHaven is an Equal Opportunity Employer. WellHaven is committed to complying with all applicable federal, state, and/or local laws prohibiting discrimination based on race, color, creed, religion, national origin, sex (including transgender status), marital status, familial status, status with regard to public assistance, disability, genetic information, sexual orientation, age, military or veteran status, membership or activity in a local human rights commission, or any other status protected by law.
In accordance with federal, state, and local law, WellHaven may provide reasonable accommodation to known physical or mental limitations of applicants during the hiring process unless the accommodation would impose an undue hardship on WellHaven. For more information, please contact WellHaven HR at HR@wellhaven.com.
