Technology Analyst

Technology Analyst

Position Details
Wellington Exempted Village Schools (Lorain County) seeks a dynamic and dedicated individual to join our technology staff as our Technology Analyst

Reports to: Technology Coordinator

Days: 260-day contract with vacation time and holidays

Compensation: Commiserate with experience, along with competitive benefits aligned with the WEA collective bargaining agreement.

Job Objective: Provide maintenance, service and support of technology hardware, software, and related issues throughout the District as needed.

Minimum Qualifications:

• Bachelor’s degree or equivalent relevant experience.
• Professional certifications: A , Network
• ?Professional certifications in Windows, Azure, Active Directory, etc a plus (MCP, MCSA/MCSE)
• Experience working with/administering:
• Active Directory/EntraID/LDAP
• Networking protocols (DHCP, DNS, etc)
• Virtualization (Hyper-V, VMWare)
• MDM/Mobile Device Management (Azure MDM, JAMF, etc)
• Cloud-managed network administration (Meraki/Extreme/Ubiquiti/etc)
• Managing a mixed-OS environment (Windows/MacOS/ChromeOS/etc)
• VOIP phone system
• On-site security: NVR/camera system and access control hardware/software
• Excellent troubleshooting skills for issues arising from hardware, software, or user error
• Interpersonal skills – The ability to communicate effectively and with kindness toward a diverse user base of faculty, staff, students, and parents. Strong skills in written, verbal, and non-verbal communication.
• Precise and accurate record-keeping – Document new procedures for future reference and maintain records of actions performed/fixes applied in Help Desk system
• Self-motivated and goal-oriented – Able to work unsupervised, seek feedback, seat and achieve goals, meet deadlines, and prioritize tasks appropriately
• Goal-oriented – Able to set and achieve goals, meeting deadlines and submitting timely progress reports. Able to prioritize tasks appropriately.
• Flexible team player – can switch tasks quickly and effectively to meet changing needs, adjust work schedule as needed, and prioritize the team and District’s needs effectively
• Professional – Shows a neat appearance, maintains reliable attendance. Follows through on promises, honest at all times but maintains tact appropriately.
• Ethical – Accept responsibility for personal conduct and decisions. Readily admits to mistakes rather than try to assign blame. Demonstrates high ethical standards in professional and personal life.
• Must pass the state mandated criminal background check

Physical Requirements:

Duties involve lifting/moving materials weighing up to fifty pounds and climbing/working from ladders, scaffolds or mechanical lifts.

The ability to stoop, kneel, reach crawl, carry, push, pull, climb, balance and see.

Essential Functions

• Assist staff and students in the proper use, care, and operation of technology equipment.
• Setup, configure, and install technology hardware and software including servers, network equipment, and specific classroom applications.
• Identify, troubleshoot, and resolve technology issues.
• Request and stock supplies and parts as required for equipment repair.
• Oversee work of student workers/interns to ensure that tasks are completed efficiently and correctly.
• Maintain confidentiality of all District data.
• Follow procedures set up for inventory control.
• Assist in ensuring adherence to the District acceptable use policy, copyright laws, and software licensing requirements.
• Provides assistance to staff in the area of instructional technology.
• Works with the technology department to solve network, communication, and software problems.
• Communicates effectively with Technology Coordinator regarding issues and concerns about damage, needed repairs, and technology issues.
• Exemplifies professionalism. Fosters goodwill to enhance the district’s public image.
• Complies with drug-free workplace rules, board policies and administrative guidelines/procedures.
• Develops and maintains mutually respectful relationships with co-workers. Functions as part of a cohesive team.
• Maintains a professional appearance. Wears work attire appropriate for the position.
• Maintains an acceptable attendance record and is punctual.
• Performs all aspects of the job. Contributes to an effective working/learning environment.
• Respects privacy. Maintains the confidentiality of privileged information.
• Works effectively with minimal supervision. Performs tasks efficiently to meet deadlines.
• Maintains open/effective communications.
• Provides prompt notification of personal delays or absences.
• Seeks clarification when directives are unclear. · Uses active listening/problem-solving techniques. Resolves issues tactfully.
• Performs other specific job-related duties as directed.
• Assists with unexpected and/or urgent situations as needed.
• Helps implement workplace initiatives that advance district goals.

Working Conditions:

• Safety is essential to job performance. Employees must comply with applicable workplace safety regulations, health laws and district policies/procedures.
• The schedule will be Monday through Friday with seasonally adjusted start times based on District/departmental needs.
• Occasional evening/weekend/holiday assignments may be required.
• There may be an opportunity for off-site training/conferences as is appropriate.

Job Type: Full-time

Pay: $30,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Wellington, OH 44090 (Required)

Ability to Relocate:

• Wellington, OH 44090: Relocate before starting work (Required)

Work Location: In person

Salary : $30,000 - $50,000