What are the responsibilities and job description for the Relationship Manager position at Wellington Management?
About Us
Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.
Overview
About the Role
Business Strategy and Enablement contributes to Wellington Management’s mission by delivering first class client service across the full breadth of business channels and markets covered in the Americas. The Relationship Manager will work closely with internal stakeholders and be accountable for coordinating client related activities within our Client Platform, as well as other Wellington line functions to ensure that we deliver best in class service. This role will onboard and service Distribution Partners in North America as well as Latin America across products including 40Act/Interval funds, offshore Mutual Funds, Hedge Funds and Privates. This role will be based in the US and work closely with the EMEA based team.
Responsibilities
Relationship Managers contribute to Wellington Management’s mission by delivering first class client service to both institutional clients and distributors. The Relationship Manager is responsible for managing service delivery for clients and/or distributors, driving resolution of client service matters, and meeting with clients/distributors to discuss operational and servicing related activities on a regular basis. The Relationship Manager will develop a strong understanding of clients’/distributors’ servicing requirements, monitor and proactively manage the relationship, including overseeing legal agreements, and evaluate the firm’s client service capabilities/gaps and related risks driven by client/distributor requirements. The Relationship Manager will be a member of the Business Strategy and Enablement function within the Wellington Client Platform and will work closely with our Global Wealth teams to meet the servicing needs of our distributors. In addition, we expect the role incumbent to develop strong relationships with counterparts at our distributors.
In addition to working closely with the Wealth team and developing relationships with the appropriate parties at the distributors, the Relationship Manager will also work in close coordination with appropriate internal constituencies to ensure client/distributor expectations are met and exceeded. This Relationship Manager will be expected to understand industry best practice by participating in industry conferences and relevant forums and innovate processes and procedures as appropriate.
Qualifications
The Relationship Manager will have:
As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at GMWTalentOperations@wellington.com.
Benefits
At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:
USD 80,000 - 180,000
This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.
Base salary is only one component of Wellington’s total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)
Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.
Overview
About the Role
Business Strategy and Enablement contributes to Wellington Management’s mission by delivering first class client service across the full breadth of business channels and markets covered in the Americas. The Relationship Manager will work closely with internal stakeholders and be accountable for coordinating client related activities within our Client Platform, as well as other Wellington line functions to ensure that we deliver best in class service. This role will onboard and service Distribution Partners in North America as well as Latin America across products including 40Act/Interval funds, offshore Mutual Funds, Hedge Funds and Privates. This role will be based in the US and work closely with the EMEA based team.
Responsibilities
Relationship Managers contribute to Wellington Management’s mission by delivering first class client service to both institutional clients and distributors. The Relationship Manager is responsible for managing service delivery for clients and/or distributors, driving resolution of client service matters, and meeting with clients/distributors to discuss operational and servicing related activities on a regular basis. The Relationship Manager will develop a strong understanding of clients’/distributors’ servicing requirements, monitor and proactively manage the relationship, including overseeing legal agreements, and evaluate the firm’s client service capabilities/gaps and related risks driven by client/distributor requirements. The Relationship Manager will be a member of the Business Strategy and Enablement function within the Wellington Client Platform and will work closely with our Global Wealth teams to meet the servicing needs of our distributors. In addition, we expect the role incumbent to develop strong relationships with counterparts at our distributors.
In addition to working closely with the Wealth team and developing relationships with the appropriate parties at the distributors, the Relationship Manager will also work in close coordination with appropriate internal constituencies to ensure client/distributor expectations are met and exceeded. This Relationship Manager will be expected to understand industry best practice by participating in industry conferences and relevant forums and innovate processes and procedures as appropriate.
Qualifications
The Relationship Manager will have:
- Significant experience supporting fund distribution business and demonstrable knowledge of the operational complexities of global private banks
- Knowledge and experience with onboarding new distribution relationships, including the legal and “Know your Distributor” requirements
- Operational expertise regarding the onboarding and servicing of 40Act/Interval fund participants as well as offshore Mutual Funds, Hedge Funds and Privates
- Depth of expertise with complex operational related issues, capital markets, and the curiosity to continue to learn.
- Familiarity with upcoming regulatory changes within the distribution channel
- Demonstrable relationship building and collaboration skills
- Sound business judgement and the ability to synthesize complex issues and effectively balance competing objectives and risks,
- The ability to think creatively to solve business problems for clients is critical.
- Strong project management skills, influencing, consensus building and strong quantitative, written and verbal communication skills
- Fluency in Spanish or Portuguese is viewed favorably but not required.
As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at GMWTalentOperations@wellington.com.
Benefits
At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:
USD 80,000 - 180,000
This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.
Base salary is only one component of Wellington’s total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)
Salary : $80,000 - $180,000
