Job Description

About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary: Manage and operate systems skillfully to track the stages of benefit applications and appeals processes that will provide concrete statistical data. The EES Specialist must be resourceful by providing consumers with options and have the ability to explain the possible consequences regarding that consumer’s specific financial situation. The EES Specialist will act as a liaison between the consumer and governmental agencies, until such a time where the consumer has been educated and can advocate for him or herself.

Essential Accountabilities:

1. Maintain and encourage confidentially in respect to HIPPA Laws at all times.
2. Screen all consumers to assess their eligibility for both private and/or governmental benefits.
3. Assist the consumer in completing all applications necessary to apply, appeal, and maintain governmental and/or private benefits.
4. Be prepared to travel to all governmental/private agencies (i.e. ALJ Hearings, face-to-face interviews and Social Security visits etc.…).
5. Be knowledgeable of your consumer’s financial status.
6. Basic mathematical skills are required to maintain accurate consumer balances.
7. Prepare consumer allowances as necessary.
8. Prepare narrative; excel spreadsheet and statistical reports indicating the consumers’ benefits status in a timely fashion.
9. Review, process, scan, document and file all incoming mail/documents as required.
10. Notify department members of all emergencies that may arise.
11. Assist in the event of EES Department staff shortage, such as vacations, holidays, leaves of absences and vacancies, etc.….
12. Maintain accurate information in the department database system for all consumer documents.
13. Provide in-service training to WellLife Network. Mental Health/Developmental Disabilities staff and external agencies as needed.
14. This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by the supervisor.

Job Qualifications

Associate Degree required, Bachelor’s Degree preferred. Excellent oral and written communication skills are required. Must be able to exercise good follow- up and documentation skills, have knowledge of Microsoft office application software. Work experience with Mental Health and Developmental Disabilities populations is required. Must have a valid New York State driver’s license and possession of a vehicle for use while on company time.

BENEFITS AND PERKS: At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!

Salary : $23