Demo

Operations Internship

Wellmark Blue Cross and Blue Shield
Des Moines, IA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/1/2025

Job Description

Why choose an internship with Wellmark?  We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our  2025 Summer Internship Program . You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.

If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!

What’s Operations at Wellmark? Our Operations division has over six hundred employees who manage important work such as enrolling our members, loading benefits, credentialing our providers, sending documents, paying claims, answering calls, training our employees, Operations Compliance, Operations Analytics, and Quality Assurance. We are one team united to provide the best service for our members and providers.

What projects might I support?   Although subject to change, examples of projects are included below :

  • Collaborate with Operations Analytics on reporting and data analysis
  • Conduct side by sides with Operations teams to identify opportunities to streamline and optimize processes
  • Work with Customer Service to analyze calls, give feedback, and find customer improvement opportunities
  • Collaborate with Operations teams on day-to-day activities
  • Engage in strategic planning and execution
  • Assist with product rollout implementation
  • Enhance business acumen in health care and work directly with members and providers

I’m interested! What’s next? Review the qualifications below. If the position is a match with your background and interests, please submit an application for review.

This internship will start in May of 2025, working a hybrid schedule from our headquarters in Des Moines.

Qualifications

  • Must be a freshmen or sophomore student studying Operations, Finance, Engineering, Business Insurance, Health Care Management, Risk Management & Insurance, Business Management, Business Analytics, or related programs.
  • Excellent research skills and profound curiosity to dig deep to find insights.
  • Ability to measure and evaluate data.
  • Strong collaboration, presentation and organizational skills with the ability to meet strict deadlines.
  • Excellent verbal and written communication skills to effectively work with the business areas.
  • Ability to see a task through to completion independently and as a team member.
  • Proven problem solving and analytical thinking skills.
  • Demonstrated computer skills with Microsoft Office products (Word, PowerPoint, and Excel)
  • Demonstrated project leadership skills with the ability to take initiative
  • Preferred :

  • Prior experience in a business setting
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

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