What are the responsibilities and job description for the Bilingual Chiropractic Assistant/Front Desk position at Wellness Around the World Chiropractic?
Overview: We are seeking a dedicated and professional Bilingual Chiropractic Assistant to join our chiropractic practice! This role is perfect for someone with strong organizational skills, a passion for holistic health, and the ability to manage administrative tasks with ease. Experience not required, but preferred. Attending the administrative side of running a chiropractic office. Work under the supervision of a fully licensed chiropractor, attending to the management of the medical office. Checking in patients and taking care of anything else the chiropractor might need to effectively run a medical practice.
Essential Duties and Responsibilities of a Chiropractic Assistant
- Greet patients, check them in, and confirm insurance status and payment methods.
- Take general diagnostic information (e.g., blood pressure, weight, height) and record it for the chiropractor’s use.
- Manage patient scheduling, appointments, and confirmations to ensure smooth clinic operations.
- Collect and process payments from patients and insurance companies.
- Handle front desk operations, emails, and phone inquiries professionally and promptly. Answers patient's questions and/or concerns.
- Ensure the waiting room is welcoming and well-maintained, addressing patient needs.
- Distribute educational materials as directed by the chiropractor.
- Maintain organized patient files, adhering to HIPAA regulations.
- Assist in keeping the office clean and presentable throughout the day. Spot cleaning throughout the day and through cleaning at the end of each business day.
Required Knowledge, Skills & Abilities
- Bilingual in English and Spanish (required).
- Strong interpersonal skills with a professional demeanor.
- Familiarity with HIPAA regulations and medical office practices. (not required but useful)
- Ability to multitask, stay organized, and work with minimal supervision.
- Proficiency with technology, fast typing skills, and ability to learn medical and billing software.
- Willingness to undergo additional training, including therapy techniques or X-ray procedures. Alignment with a holistic health philosophy and ability to educate patients on its benefits.
Work Environment
- Interact with patients and staff regularly at the front desk.
- Must be able to sit, stand, and lift up to 25 pounds as needed.
- Flexibility to work occasional late nights or weekends.
Education & Experience
- High school diploma, and/or medical assistant certification, Associate’s is a plus.
- Two to three years of experience in a customer service OR medical office setting.
- Experience with chiropractic medicine is a plus.
Job Details:
- Part-Time: Flexible hours at a single location. Whichever is convenient for you.(Chamblee, Marietta, Stockbridge)
- Full-Time: Includes travel to multiple clinic locations throughout the week. (Chamblee, Marietta, Stockbridge)
Benefits:
- Competitive hourly pay. (Pay is negotiable depending on experience)
- Opportunity for growth within the practice.
- Supportive and holistic-focused team environment.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $15 - $18
