What are the responsibilities and job description for the Wellness Advocate position at Wellness Center - Cannabis?
About us
Our centers are WELL known for assisting guests in navigating the world of cannabis and how it may be used to achieve desired results. All staff are highly trained and ready to serve, not just at initial contact, but all throughout the journey. Instead of just focusing on a small part of the cannabis plant, we focus on how the entire plant can be used to reach desired outcomes (there is more than just CBD and THC). We assist individuals in reaching goals they define for themselves within a medicinal and/or recreational lense. We also offer non cannabis-based products such a kratom and other botanically based ingestibles.
The laws we operate under allow us to be much more fluid in our exchange thus providing a better all-around experience for guests and ourselves. Being part of helping others have better days is incredibly rewarding and leaves us feeling like we’ve helped the collective people in a positive way. Our larger platform is in helping to normalize a plant that should have never been criminalized. We strive everyday one conversation, one event, one community outreach effort at a time to break the stereotype that surrounds the plant. So, if you’re ready to be involved in work that rewards your soul and serves your fellows in such a way, then we may be the company for you!
This listing is for positions available at our Carbondale, IL location. We have another store in Mt.Vernon IL, and a CBD Wellness Center and a third location coming soon! Ample opportunity for growth with us!
Our work environment includes:
- Growth opportunities
- Relaxed atmosphere
- On-the-job training
- Work that doesn't break your body
- Education around cannabis colleges charge for
- Rewarding work that serves the community and yourself
* We are not doctors and do not claim to diagnose, treat, or prevent any disease.
As a Wellness Advocate the successful candidate provides excellent customer service with an emphasis on safety protocol within consultative approach interactions, creating a fan base among our vast customer flow. We are looking for an individual who is organized, detail-oriented, and able to handle multiple tasks simultaneously who doesn't buckle under pressure easily but thrives within it. This is a great opportunity for someone who is looking to take their career to the next level and/or wanting to get their foot in the door to the cannabis industry. The candidate will receive a master level education in all things cannabis and kratom.
Responsibilities
- Execute daily operations of the store.
- Ensure that all store policies and procedures are followed, with great emphasis on safety protocol within a consultative sales approach.
- Provide one on one interaction with guests to tailor product suggestions to individual's needs, with a service first mindset.
- Provide excellent customer service and ensure customer satisfaction.
- Handle customer complaints and resolve conflicts.
- Maintains a clean, organized, and welcoming environment for guests.
- Proper application of strategies that increase customer traffic and sales.
- Be able to work well independently and within a group setting.
Other functions:
- Minimum 21 years of age
- Ability to stand/walk a minimum of 8 hours or as needed
- Must be able to exert well-paced mobility and speaking voice for periods of up to 8 hours or as needed
- Be able to lift up to 15 - 20 pounds occasionally
- Will frequently reach, bend, stoop, and kneel
- Available to work evenings, weekends, and holidays
Work Experience/Skills:
- Sales experience preferred
- Flexibility to work at multiple locations preferred but not necessary
- Professional and/or personal cannabis experience preferred, but not required
- Passion for the industry, our products, and what we stand for
- Excellent communication skills
Benefits:
- 25% discount on products
- PTO
- Commission program
- Affiliate program
- Ample opportunities to sample new products
- Gratuity income
- Opportunity for advancement
- Rate of pay based on experience level and qualifications
- Higher education in all things cannabis and kratom
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 30 – 38 per week
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $17 - $18