What are the responsibilities and job description for the Foster Care Recruitment Specialist position at Wellpoint Care Network?
At Wellpoint Care Network, our mission is to facilitate equity, learning, healing, and wellness by restoring the connections that help children and families thrive.
Every person deserves the opportunity to reach their fullest potential. It’s part of human nature, and the promise of our country, that everyone be given a fair chance to be and do their best. Yet, many in our community live with unresolved childhood and generational trauma.
That’s where we come in. We believe we can create a world where children and families have a clearer path to their fullest potential. Wellpoint Care Network has championed the restoration of families for nearly 175 years.
Job Purpose:
Our next Foster Care Recruitment Specialist will be responsible for creating connections with the community to recruit caregivers for children in out of home care. This person will help inform and educate prospective foster parents and connect applicants to the Wellpoint licensing department.
Qualifications:
- Bachelor’s degree
- Education/experience in customer relations preferred
- Excellent customer service
- Experience working with families of a diverse ethnic, cultural and socioeconomic background strongly preferred
- Strong internal and external verbal and written communication skills
- Organization and time management skills
- Proficient in the usage of computer software; demonstrate an understanding of computer file systems and computer software packages, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc.
- Must be honest, dependable and able to meet deadlines; Self-motivated and able to work independently.
- Physical exam, drug screen, motor vehicle report, and background checks are required for this position.
- A valid Wisconsin Driver’s License or occupational driver’s license, Not required but must have reliable transportation to and from the main office location.
Duties:
Recruitment
•Develops/coordinates events to take place in the community .
•Performs foster parent recruitment activities to attract and retain quality foster parent resources that will meet the changing needs of children in out-of-home care.
•Executes annual recruitment plan developed with team that is based on trends and best return on investment.
•Meets or exceeds program and strategic goals.
•Provides quality customer service and follow through with prospective foster parents.
•Completes data tracking on all recruitment efforts as well as all prospective foster parents.
•Track all deposition on efforts of prospective foster parents.
•Generates creative/innovative approaches for attracting interest leading to application for foster licensing.
Collaboration with Internal Partners
•Engage all Wellpoint staff in the recruitment and retention process.
•Actively collaborate with full Child and Family Well Being Team to include case managers to determine the needs of children in care that will influence recruitment efforts.
•Actively collaborate with marketing department colleagues to ensure consistency in messaging/ branding and coordinate external advertising.
•Engage current foster/adoptive families in efforts of recruitment.
Collaboration with External Partners
•Cultivates external relationships and partnerships to gain community support for foster parent/adoptive recruitment, retention, support and resource development.
Event Planning and Coordination
• Plan recruitment events that lead to foster parent interest and application for licensure with community engagement, foster parent retention , and marketing
• Manage events including pre-planning, determining resource needs, pre-event marketing, and on-site coordination, and post event follow up
• Assist in securing vendors and venues as applicable
• Develop collaborative relationships with internal and external stakeholders
• Supervise and coordinate volunteers at events
• Conduct post-event data and strategic analysis
Agency Engagement
• The Agency is committed to the philosophy and practice of trauma informed care including the participation of all employees in an active understanding and promotion of the agency’s trauma informed care model, The Seven Essential Ingredients.
• Participates in assigned meetings, events and learning as required.
• Other duties as assigned, including serving in a coverage role for other department members
Position Details & Extras:
- Full time.
- Onsite / Hybrid work is available with reliable broadband connection.
- Moderate exposure to noise.
- Subject to frequent interruptions with ability to manage multiple tasks simultaneously.
- Demonstrates an understanding of the cultural differences among diverse groups and the need to adapt service provision to match these differences in respectful ways.
- Public Service Loan Forgiveness (PSLF) - Wellpoint employees may be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
- Regular travel in personal vehicles is required with the ability to move intermittently throughout the workday.
Organizational Information:
At Wellpoint Care Network, we have seen exactly how trauma, poverty, systemic racism, social injustices, and other barriers create instability in all areas of life. The people in our care face education and health disparities, high unemployment rates and unaffordable housing. What’s worse, many have lost connections to resources, family, friends, and other support systems. We have seen the toll it has on a person’s physical, emotional, and financial well-being to try and successfully navigate complex systems that may have failed them in the past.
We believe there is a better way. So, we have anchored ourselves in our 170 years of caring for our neighbors through modernized human services.
Wellpoint Care Network provides a rich continuum of services, including:
• Child Welfare and Foster Care
• Support for youth who have aged out of care
• Care Coordination and Wraparound services
• Mental health therapy and supports such as our Clinic, Family Preservation, Caregiver Support, and Integrated Community Treatment
• Professional education and clinical consultation (for organizations, schools, and individual/family)
Wellpoint Care also works to promote a diverse and caregiving environment to ensure that those we serve, and employ are valued, accepted, respected, and treated equitably.
• Equity means we work tirelessly toward fair and just treatment, systems, and policies. At Wellpoint Care Network, we believe that we are accountable – individually and collectively – when inequity or injustice replaces equity and inclusion.
• Inclusivity means that we consciously build groups that welcome and celebrate differences in age, race, ethnicity, class, gender, sexual orientation, religion, gender expression, education, socio-economic background, personal history, geographical location, marital status, parental status, and work experiences.
Interested parties please apply online. We are committed to enhancing diversity, equity and inclusion and strongly encourage minority candidates to apply. For more information, visit our website www.wellpointcare.org.
Equal Opportunity Employer