What are the responsibilities and job description for the Program Manager - Case Management position at WellPower - Adult Services?
WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.
WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Program Managers : Provide clinical and administrative supervision / leadership to a multidisciplinary adult clinical team, ensuring efficient operations and high-quality care delivery. The position involves coordinating team functions and community partnerships to enhance treatment outcomes for consumers, all while adhering to established budgetary guidelines.
NEW HIRE SALARY RANGE : $65,365 - $76,900 per year
WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification / licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.
All full-time, benefits eligible employees will be eligible for WellPower's benefits plan. For a full description of benefit offerings, please visit : https : / / wellpower.org / workplace-of-choice / .
DUTIES & RESPONSIBILITIES :
- Ensure accuracy, quality and efficiency standards are met with regards to medical records standards and case management services for consumers.
- Advocate appropriate services for consumers.
- Identify, implement and monitor customer service standards to ensure team is meeting internal and external customer needs and perform all services in a professional manner.
- Participate in the development of long and short term goals for the team that are consistent with program and organizational goals.
- Train and evaluate clinical and administrative support staff to maintain quality within the team, encourage growth and development of staff while instilling awareness of cultural diversity.
- Complete performance evaluations timely and provide appropriate coaching and counseling to ensure all employees perform at satisfactory levels, identify when discipline is appropriate.
- Participate in the selection process for internal and external candidates for clinical and support positions.
- Conduct timely audits to ensure compliance with WellPower policies, state and other regulatory policies regarding clinical care and documentation. Revise and update internal policies.
- Assist with the financial planning, budgeting, and forecasting needs of the team. Take corrective action as needed to ensure compliance of established budget.
- Maintain a trauma informed environment of wellbeing.
- Other duties as assigned
EDUCATION / REQUIREMENTS : Master's degree in psychology, social work or other related human services degree. Licensure required (LPC, LCSW, LMFT, or Licensed Psychologist) Must have valid Colorado Driver license and a recent clean driving record.
EXPERIENCE : Three years in mental health or human services field. One or more years of manager and / or clinical supervisor experience preferred.
WORKING CONDITIONS : May require occasional evening or weekend hours.
Why Work at WellPower?
Join a workplace where purpose meets passion!
Salary : $65,365 - $76,900
