What are the responsibilities and job description for the Housekeeper position at WELLQUEST LIVING LLC?
Summary
The Housekeeper is responsible for cleaning all of the resident apartments, public areas and work areas within a WellQuest Living community, in compliance with the guidelines, policies and procedures of the property, and as may be directed by the Executive Director or Maintenance Director. Also responsible for both resident and community laundry. Reports to: Maintenance Director or Executive Director.
- Clean all resident apartments, common areas and offices of the property to assure that the building is clean at all times. This includes:
-
Resident Apartments
- furnishings
- fixtures
- ledges
- room heating/cooling units
- bathroom fixtures (bathtubs, toilets, showers, sinks)
- windows/mirrors
- blinds
- shutters
- Bathroom Areas
- Entrance/Exit ways in recreational areas
-
Floors, to include: sweeping
- Dusting
- Sweeping
- Damp/wet mopping
-
Resident Apartments
- Stripping
- Waxing
- Buffing
- Disinfecting
- NOTE: Ensure that the appropriate caution/safety signs are properly set up prior to performing such duties.
-
Carpets, to include:
- vacuuming
- shampooing
- deodorizing
- disinfecting
-
Walls and ceilings by:
- washing
- wiping
- dusting
- spot cleaning
- disinfecting
- deodorizing
- Remove dirt, dust, grease, film, etc., from surfaces using proper cleaning and disinfecting solutions
- Hallways, stairways and elevators
- Discard waste/trash into proper containers and reline trash receptacle with plastic liner.
- Ensure that work/cleaning schedules are followed as closely as practical.
- Complete both resident personal laundry and community laundry as assigned.
- Iron resident laundry items, as requested.
- Report all hazardous conditions or equipment to the Maintenance Director or Executive Director.
- Removes trash and paper from all areas inside of facility.
- Ensure that assigned work areas are maintained in a clean, safe, comfortable and attractive manner and keep work/assignment area free of hazardous objects such as protruding mop/broom handles, unnecessary equipment, supplies, etc.
- Use appropriate protective equipment and supplies when handling infectious material and/or hazardous waste and/or chemicals.
- Follow proper techniques when mixing chemicals, disinfectants, and solutions used for cleaning. Refer to manufacturers instructions when necessary.
- Follow established policies governing the use of labels and Material Safety Data Sheets (MSDS).
- Report missing or inappropriately labeled containers of hazardous chemicals to the Maintenance Director or Executive Director.
- Ensure that established infection control and universal precautions practices are maintained when performing housekeeping procedures and follow established policies governing the use/disposal of personal protective equipment and disposal of infectious waste
- Upon transfer or discharge of resident, cleans bed and all resident furniture, following prescribed technique, as applicable.
- Clean and stock cart before placing cart in locked storage room. Ensure all chemicals are inaccessible to residents. Housekeeping cart must be locked when unattended.
- Take mops and cleaning cloths to laundry at the end of shift.
- Attend scheduled in-services.
- Demonstrate flexibility in work schedule as evidenced by working some Holidays and additional shifts when necessary.
- Provide support to communitys marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor.
- Communicate any observed or suspected resident change of condition to a supervisor immediately.
- Display tact and friendliness when dealing with residents, families and visitors.
- Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.
- Encourage teamwork through cooperative interactions with co-workers and other departments.
- Support a positive and professional image through actions and dress.
- Performs other duties consistent with the position as assigned by the Maintenance Director and/or Executive Director.
Qualifications
- Prior housekeeping experience preferred.
- Demonstrates sound communications skills, both verbally and written when dealing with residents, staff, families, visitors, and vendors.
- Ability to speak, read and write in English
- Must be able to pass a criminal background check
- Must be mobile. Other physical requirements as specified by department/function. Good physical health verified by a health screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment.
